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Senior Digital Analyst-Data Center

Senior Digital Analyst-Data Center

Alshaya GroupData Center
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Senior Digital Analyst-Data Center

Job No : IND2025-CTO01

Location : India : India

ROLE SCOPE & DELIVERABLES :

  • As a Senior Digital Analyst, you will be responsible for delivering the implementation of digital tracking on web and app platforms.
  • You will look for customer and digital insights to support ecommerce growth.
  • You will work closely with digital and ecommerce teams to continuously monitor and grow our ecommerce estate.

Responsibilities :

  • Digital Tracking Implementation :  Lead the implementation of digital tracking solutions on web and app platforms to ensure accurate data collection and reporting.
  • Customer & Digital Insights :  Analyze digital data to uncover customer insights and trends that support ecommerce growth strategies.
  • Collaboration :  Work with digital and ecommerce teams to monitor performance, identify opportunities for improvement, and implement strategies to enhance the ecommerce experience.
  • Performance Measurement :  Develop and maintain dashboards and reports to track key performance indicators (KPIs) and provide actionable insights to stakeholders.
  • Data Quality :  Ensure the accuracy and integrity of digital data by implementing data governance practices and conducting regular audits.
  • Innovation :  Stay up-to-date with industry trends and best practices in digital analytics and ecommerce to drive continuous improvement and innovation.

    • KEY STAKEHOLDERS :

  • Adds direct value to : customers, SLT, division brand colleagues, Digital Hub.
  • Works with : Brand teams, Digital, eCommerce, Data & Analytics community of practice.

    • Role Overview :

    The Senior Digital Analyst will work in Alshaya's Customer & Technology division to prioritize, build, and operate digital analytics solutions for Alshaya. This role is critical to our ambition for best-in-class frictionless omnichannel customer experience. The right candidate will have opportunities to lead high-impact work and contribute to the growth of our ecommerce estate.

    Required Qualifications :

  • Education :  Bachelor's degree in Data Science, Computer Science, Information Technology, Business Analytics, or a related field. A Master's degree is preferred.
  • Experience :  Minimum of 1-2 years of experience in digital analytics, data management, or a related field. Experience in ecommerce and digital tracking implementation is a must.
  • Technical Skills :  Proficiency in digital analytics tools (e.g., Google Analytics, Adobe Analytics), data visualization tools (e.g., Tableau, Power BI), and programming languages (e.g., SQL, Python).
  • Business Knowledge :  Experience in ecommerce analytics use cases such as customer segmentation, purchase pattern analysis, and marketing response analysis.
  • Professional Skills :  Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Excellent communication and collaboration skills.
  • Industry Experience :  Preferably experience with large-scale B2C data and digital transformation. Experience in Alshaya countries of operation is a plus.
  • Behaviors :  Commitment to continuous skills improvement and self-learning, timeliness, collaborative approach, ownership of work outcomes, empathy towards customers, and alignment with Alshaya values. A start-up mindset is essential as we are developing a new capability for the enterprise.
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    Senior Digital Center • Data Center