Help Desk Specialist 2

Help Desk Specialist

Help Desk Specialist 2 7 months contract 100% onsite from Springfield for first 4-5 weeks training, after potential to be onsite / remote hybrid. Make sure candidates are okay to work onsite. (hours are 7-7pm Mon-Friday). Skills : Role Characteristics : Possess strong written and oral communication skills Exhibits exceptional customer service skills Ability to work independently and as part of a team Strong problem-solving and analytical skills Ability to multitask and prioritize effectively Proficient in using technical tools and software Ability to handle sensitive information with confidentiality