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Station Manager

Station Manager

DHL Global ForwardingPeoria, IL, United States
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Key responsibilities :

  • Deals with local authorities and acts as a legal representative of the station.
  • representative of the station towards employees, e.g. organizing company events and go-to person for station personnel on non-functional topics
  • Decided upon all administrative matters at station.
  • Leads negotiations with external suppliers.
  • Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where "Station Manager" title may be beneficial to closing the deal)
  • Hiring decisions at station level (although Station Manager may require formal next-level approval)
  • Functional strategy decisions
  • Functional operations decisions (incl. negotiations with external AFR / OFR / Inland logistics suppliers)
  • Setting performance targets
  • Evaluating performance and targets achievement
  • Ensure adherence to Company policies.
  • Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.

Qualifications :

  • Good understanding of freight forwarding industry
  • Knowledge of station level administrative matters
  • Ability to take ownership and drive station solutions independently.
  • Proven track record in people management role (leadership, motivation and people skill)
  • Good communication skills
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    Station Manager • Peoria, IL, United States