Retail Shift Supervisor

Retail Shift Supervisor

The Shift Supervisor works under the direction of the Store Manager to maintain efficient store operations and is responsible for providing outstanding customer service while maintaining a clean, organized, and safe store. We want to hire a self-motivated, positive team player with high integrity who is eager to serve our customers.

Responsibilities include :

• Help customers locate merchandise, answer questions, etc.
• Relieve sales associates at peak times.
• Listen to customer complaints, examine returned merchandise, and resolve problems.
• Stocks shelves, counters, bins, and racks with the merchandise.
• Processes customer sales using a cash register and other equipment.
• Receives donations, provides donation receipts, and assists donors.
• Closes registers : totals / summarizes funds received, endorses checks, prepares bank deposit slip.
• Deposits funds at a bank.
• Assists performance management and hiring process (documentation, interviewing, reviews, etc.)
• Assists Store Managers with general store management / operations.
• Open / close store; secures all store premises, including building, where applicable.
• Maintain store premises
• Supervise personnel and oversees the training and safety of teammates in the absence of Managers
• Ensures best-in-class customer and employee experience

Minimum Qualifications :

Preferred Qualifications :

In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive :

Skills : Required :

Preferred :

Behaviors : Preferred :

Motivations : Preferred :

Education : Required :

Experience : Required :

Licenses & Certifications :

Required :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.