Commercial Insurance Customer Service Assistant

A company is looking for a Customer Service Insurance Assistant, Commercial. Key Responsibilities Enter and retrieve information using computer systems to update records and respond to inquiries Provide customer service by answering questions related to billing and insurance documents Assist in handling requests from agents and insureds, including basic policy changes Required Qualifications High school diploma or equivalent 1-2 years of relevant customer service or administrative experience preferred Prior call center or insurance experience preferred but not mandatory Proficiency with computers is mandatory Ability to maintain a professional work environment and meet work from home requirements