Donation Services Coordinator I

Job Description

Job Description

Description :

Job Title : Donation Services Coordinator I

Department : Hospital Services

Reports to : Director of Hospital Services

Exemption : Non-Exempt

Date Revised : May 2024

NOTE : This position can be filled as a Donation Services Coordinator I (DSC) OR a DSC I Work on Weekend (WOW)

Position Summary

The Donation Services Coordinator (DSC I) & DSC WOW (Work on Weekend) will ensure timely on-site

response, assessment, and evaluation of potential organ donors, as well as communicating with

hospital staff to maintain opportunity for donation. The DSC will be responsible for proactive

rounding and early identification of donor referral potential.

Essential Functions

• Has knowledge of all aspects of LOPA’s organ and tissue referral processes, recovery processes, and procedures, including but not limited to LOPA’s aftercare family support services.
• Maintains an understanding of LOPA’s clinical triggers and referral criteria. Is able to educate hospital staff on the importance of a timely referral.
• Responds to referrals, as defined in LOPA policy and procedure.
• Accesses hospital electronic medical records to review pertinent medical history and clinical course to establish and validate patient suitability for organ donation.
• Effectively communicate with the appropriate hospital staff, in an acute care setting, regarding the current status of a potential donor, their family’s understanding of prognosis, and the current plan of care. (Donation Assessment Huddle)
• Effectively communicates pertinent and time sensitive referral information with appropriate LOPA staff.
• Is able to identify early family support triggers, when GOC or BD exams are planned and notifies appropriate LOPA staff in a timely manner.
• Is a resource to assigned hospitals for all needs related to organ and tissue donation, maintains a consistent presence in assigned hospitals as required and needed, building and strengthening relationships while addressing any needs.
• Accesses the donor registry and prints the registry form when applicable.
• May support donor family throughout flag raising, honor walks, and / or DCD OR with family present.
• Support onsite rounding and remote organ referral rounding / follow up when regional ORC is managing an active donor case.
• Utilizes discretion and sensitivity with respect to the circumstances, views and beliefs of others in all interactions, including but not limited to donor families.

Job Role Expectations

Organizational Expectations

Role Progression

Potential for DSC II with hospital assignment, once trained and competent in DSC I position.

Work Environment

Physical Demands

Work Hours - DSC I

Work Hours WOW

Weekend Program employees will be eligible for weekends off based on the

departmental staffing needs and their years of service as outlined below.

1. Employees employed with less than 5 years of service will be eligible for 3

weekends off per calendar year.

2. Employees employed for 5 – 9 years of service will be eligible for 4

weekends off per calendar year.

3. Employees employed for 10 – 14 years of service will be eligible for 5

weekends off per calendar year.

4. Employees employed for 15 or more years of service will be eligible for 6

weekends off per calendar year.

Education and Experience

Knowledge, Skills & Abilities

Requirements :