Event Services Technician - Audio Visual, Event Technology

Event Services Technician

$25.06 - 27.00 / hr.

Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator : dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary

The Event Services Technician is responsible for assisting with the floor operations, including setup, strike, and operation of technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.

Essential Functions

Ensure all event sets and strikes are completed according to Company SOPs.

Greet guests / clients before event and provide clear instructions on how to operate equipment.

Provide continued communication with client to ensure success of all events

Follows through on all client requests

Look for opportunities to enhance client’s event

Maintain accurate client event information within the Company’s business systems

Review daily invoices with client and obtain client’s signature on invoice(s)

Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and / or damage

Ensure all inventory is in good working order and rental condition

Ensure any lost, stolen or damaged equipment is immediately reported to management.

Ensure inventory is secure from theft and / or damage.

Make sure all Company occupied areas are clean, organized, and up to Company standards

Continually work toward enhancing and improving technical skills to include audio, video / data, staging and computer operation and networking.

Comply with all Company policies and procedures

Other duties as assigned.

Education & Experience

High School Graduate or equivalent

Prior exposure to audio visual and / or hospitality industry

Computer proficiency (hardware, software and networking)

Required Skills & Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and / or ability required.

Strong technical aptitude

Planning ability; able to plan ahead and prioritize

Excellent organization skills

Strong inter-personal skills

Strong verbal, listening and written communication skills

Strong customer focus

Strong team player orientation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sit at a desk

Stand or walk for long periods, including up and down stairs

Consistently bend and stoop

Use hands to hold, handle, or feel

Reach with hands and arms

Talk, hear and communicate.

Lift up to 50 pounds occasionally

Benefits

Generous time off with PTO, holidays and sick / personal days

401k with a contribution match

Insurances; health, vision, dental and more

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

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