Full Time - Sales Associate - Building Materials - Closing

Customer Service Associate

As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program.

As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.

Your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets : Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Dcor, Tool Rental, or Pro Services.

Key responsibilities include welcoming customers, answering questions, and delivering friendly and professional customer service. Assist customers with locating and handling merchandise, down stock merchandise, process orders and deliveries accurately, cross-functionally train in other areas of the store, prepare merchandise based on customer needs, and complete other duties as assigned. Minimum qualifications include 6 months experience using a computer and 6 months experience using common retail technology. Preferred qualifications include 6 months of retail and / or customer service experience, bi-lingual skills, and certification in trade related to department.