Channel Manager Telecom / Managed Services Provider

Channel Manager Telecom / Managed Services Provider

Founded in 2001, family owned and operated AireSpring is a leading provider of cloud communications, managed connectivity and managed security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.

The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.

We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".

Job Description

Channel Manager Full Time, Regional, Remote

AireSpring is widely recognized for its 100% channel-only model, award-winning customer service, and a robust technology platform that blends automation with live, expert support. With a broad solutions portfolio and global reach across 190 countries via thousands of carriers and ISPs, for more than two decades, AireSpring has remained family-owned and operated, ensuring stability, on-time commissions and a culture of trust.

AireSpring delivers a single-source experienceone partner, one invoice, one point of contactto help enterprises simplify complexity and scale worldwide.

Why Partners Choose AireSpring

100% channel-only : no direct sales force.

Global at scale : connectivity across 190 countries with a single contract, single invoice.

Comprehensive product portfolio : managed connectivity, SD-WAN / SASE, security, networking, mobility, cloud voice / UC, and more.

Automation + live experts : AIreCONTROL for visibility, analytics, and centralized control paired with AIrePOD Tier-3 engineers for real-time human support.

Free solution evaluations : highly certified Solutions Engineers provide no-cost design reviews and recommendations.

Partner Margin & Incentives : industry-leading pricing and compensation.

Industry leading SPIFFs on renewals : to maximize partner earnings.

Service Reliability & Assurance : QuoteSpring real-time quoting, order tracking, dedicated project managers and managed services engineers, Platinum SLAs (escalation to senior management within 2 hours, one-hour change management, next-day equipment replacement).

The requirement is to generate new business opportunities through trusted advisors and partnerships to become a consistent revenue producer through AireSpring's robust portfolio of services.

Key Responsibilities

Partner Recruitment & Management : Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives.

Sales Strategy & Enablement : Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support.

Relationship Building : Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance.

Internal Collaboration : Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives.

Performance Monitoring : Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement.

Contract Negotiation & Management : Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits.

Required Skills & Qualifications

Experience : Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development.

Industry Knowledge : Deep understanding of managed voice, data, SD-WAN, SASE, cloud services, and connectivity services.

Relationship Skills : Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.

Sales & Strategic Acumen : Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.

Technical Proficiency : Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.

Communication : Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform.

Qualifications

Required Skills & Qualifications

Experience : Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development.

Industry Knowledge : Deep understanding of managed voice, data, SD-WAN, SASE, cloud services, and connectivity services.

Relationship Skills : Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.

Sales & Strategic Acumen : Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.

Technical Proficiency : Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.

Communication : Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform.

Additional Information

What This Company Offers You :

• Medical Benefits with optional supplemental services through AFLAC
• Paid Time-Off Plan
• Paid Holidays
• 401K with Employer Match
• AT&T Discount on Personal Mobile Plan

This remote role is open to candidates anywhere. All your information will be kept confidential according to EEO guidelines.