Technical Support Specialist - Mining Technology

Job Description

• This is a REMOTE position based in Tucson, AZ that requires regular travel.
• This is not IT support. This is a mining instrumentation support position with travel for field installation, repair, and maintenance of radar systems, including electrical and mechanical components and generators, and requires working outdoors in random weather conditions.

IDS GeoRadar , part of Hexagon, is a growing and innovative geotechnical monitoring company specializing in providing cutting edge solutions for mining, infrastructure, and civil industries. We leverage advanced technologies like InSAR and ground-based monitoring (GPR) to provide our clients with critical data for risk management and operations efficiency. As a small dynamic team, we offer a collaborative and impactful work environment.

Hexagon , with 24,000 employees in 50 countries and net sales of 5.5bn EUR, is a global leader in sensor, software and autonomous solutions that are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Learn more at hexagon.com.

Position Summary

Install, commission, maintain and troubleshoot IDS GeoRadar IBIS ground-based radar systems that track slope stability for mining and civil-engineering customers. Provide

hands-on training and 24 / 7 technical support to ensure safe, reliable system performance.

Key Responsibilities

Desired Skills

Required Qualifications

Desired Qualifications

Work Environment

What you can expect

Equal Opportunity Employer

IDS GeoRadar North America is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other legally protected characteristic.

At Hexagon, we work to be the place where a diverse mix of talented people want to come, stay, and to do their best work. We know our company runs on the hard work and dedication or our passionate and creative employees, and that diversity of thought makes us better each day.