Who We Are
Pindrop is redefining trust in the digital age. Our patented voice and video authentication fraud detection and deepfake detection technologies protect some of the worlds largest banks insurers retailers and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices deepfakes face swapping and more our solutions stay ahead helping ensure that the real human and the right human are recognized.
Pindrop is trusted by Fortune 500 enterprises to secure voice interactions and with $100M ARR were entering our next phase of innovation and growth backed by world-class investors including Andreessen Horowitz IVP and CapitalG.
What youll do
Systems
Oversight of HR / People Systems including UKG Ready and troubleshoot / problem solve system issues
- Work closely with the People / HR team to pinpoint and implement system improvements such as data updates workflow creation and other enhancements
- Act as the first point of contact for People Ops tickets and escalate requests as necessary
- Work to automate manual tasks build new processes (both in systems and creating SOPs)
- When necessary the role will participate in evaluating and implementing people platforms and provide training
Onboarding
Own the transition from candidate to new hire and ensure a successful onboarding
Run all of the onboarding experience for new hires as well as Pre-start communicationHandle routine processes including new hire additions system permissions user access personalization data auditing and backend configurations.Set up onboarding in UKG send out new hire documents Schedule Onboarding Sessions process I-9s and Employee AgreementsWork with IT on account & laptop creationCompliance
Manage day-to-day People Ops inquiries system administration and stakeholder support
Ensure all employee records are complete compliant and secure (paper and electronic) validate required documentation and retention confirm proper segregation of sensitive records and establish a filing standard retention schedule and SOPs for ongoing compliance and operational consistency.Refine employee data practices and processesMonitor track and report key HR metricsSupport people compliance initiatives and auditsResearch and monitor compliance requirement changesPartner with People Ops on processes / projectsMaintain People Ops trackersQuarterly on-site maintenance of sensitive filesWho you are
You are the dichotomy of two people equally energized by connecting with employees and new hires as you are by streamlining processes and perfecting the details.You are self-sufficient intrinsically motivated and drive results with a strong track record of success.You see challenges as opportunities to build better systems and stronger practices.Youre adaptable and resilient in the face of change and you maintain an optimistic solutions-oriented outlook.Youre resourceful eager to uncover innovative ways to improve and committed to continuous learning.You take accountability follow through on commitments and always deliver with excellence.Your skill-set
Youre fluent in HR systems (experience with UKG Ready is a plus) and enjoy optimizing workflows and automations to drive efficiency and accuracyYoure curious about leveraging automation and AI tools to simplify processes enhance data integrity and improve the employee experienceYou have exceptional attention to detail strong organizational skills and a continuous improvement mindsetYoure comfortable presenting and facilitating training sessions for employees or managersYou have experience with HR compliance policy and reportingYou communicate effectively across teams and build trust with employees at every levelYou can work cross-functionally and thrive in a collaborative close-knit teamYou bring experience from a high-growth or startup environment and are comfortable navigating changeYou have 3 years of experience in HR or People OperationsWhats in it for you
As a Pindropper you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. Were a passionate group committed to excellence - but that doesnt stop us from enjoying the journey as a team with chess and poker tournaments catered lunches and happy hours wellness programming and more. Because we take our jobs seriously we add in time for rest with Unlimited PTO.
As a member of the People Operations (POPs) team you will work with a highly regarded team laser-focused on driving results for the business. You will be challenged by other high-performing peers and will welcome the opportunity to learn something new! We work hard and enjoy the journey as a tight-knit team that always has each others backs and cheers for each other through thick and thin.
What we offer
As a part of Pindrop youll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Heres a snapshot of the benefits we offer :
Competitive compensation including equity for all employeesUnlimited Paid Time Off (PTO)Generous health and welfare plans to choose from - including one employer-paid employee-only plan!Best-in-class Health Savings Account (HSA) employer contributionAffordable vision and dental plans for you and your familyEmployer-provided life and disability coverage with additional supplemental optionsPaid Parental Leave - Equal for all parents including birth adoptive & foster parentsOne year of diaper delivery for your newest addition to the family! Its our way of welcoming new Pindroplets to the family!Identity protection through Norton LifeLockRemote-first culture with opportunities for in-person team eventsRecurring monthly home office allowanceCompany holidaysAnnual professional development and learning benefitPick your own Apple MacBook ProRetirement plan with competitive 401(k) matchWellness Program including Employee Assistance Program 24 / 7 TelemedicineThis position will be posted for 15 days after November 5 2025.
Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position a candidates work experience education / training and key skills as well as market and business considerations when extending an offer.
US Base Pay Range
$75000 $95000 USD
What we live by
At Pindrop our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work :
Audaciously Innovate - We continue to change the world and the way people safely engage and interact with technology. As first principle thinkers we challenge standards take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.Evangelical Customers for Life - We delight inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers and our customers become our champions creating a universal commitment to one another.Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.Win as a Company - Every time we win we win as a company. Every time we lose we lose as a company. We break down silos support one another embrace diversity and celebrate our successes. We are better together.Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication passion and uncompromising integrity creating a safer more secure world.Not sure if this is you
We want a diverse global team with a broad range of experience and perspectives. If this job sounds great but youre not sure if you qualify apply anyway! We carefully consider every application and will either move forward with you find another team that might be a better fit keep in touch for future opportunities or thank you for your time.
Pindrop is an Equal Opportunity Employer
Here at Pindrop it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer all qualified applicants receive consideration for employment without regard to race color age religion sex gender gender identity or expression sexual orientation national origin genetic information disability marital and / or veteran status.
Required Experience :
IC
Key Skills
Computer Science,Active Directory,Computer information Technology,PowerShell,OS,Windows,Database,SCCM,Linux,SAN,Troubleshoot,Backup,Setup,Technical Support,UNIX
Employment Type : Full Time
Experience : years
Vacancy : 1