Jr. Information Security Compliance Analyst

Remote – US | Full-Time | Entry-Level to Early Career Join the team that’s powering a new era of knowledge work in the contact center.   About Balto At Balto, we help contact centers coach agents in real time, powering better conversations and business outcomes through AI.

Our customers trust us with sensitive data—and we take that responsibility seriously.

That’s where you come in.

We’re looking for a Jr.

Information Security Compliance Analyst to join our growing security team.

You’ll be hands-on in the day-to-day operations of our security and compliance program, helping ensure we meet the highest standards for protecting customer data and supporting industry certifications like SOC2 and PCI-DSS.

What You’ll Do You’ll be on the front lines of our security compliance efforts, supporting day-to-day processes and helping us stay audit-ready.

This includes :

• Daily monitoring of security logs and alerts for anomalies Conducting vendor security reviews and supporting due diligence assessments Answering security questionnaires from customers and prospects Performing PCI-DSS checks and assisting with other regulatory control reviews Executing QA checks on call audio to ensure compliance with privacy policies Supporting internal audits and compliance reporting Assisting with documentation, policy updates, and control testing You’ll collaborate with Security, Engineering, and Customer teams—gaining a holistic view of what it takes to secure a modern AI-powered SaaS platform.
• This remote role can be completed from anywhere in the United States, but eligibility to work in the US is required.
• In addition, occasional travel for and participation in full-company in-person all-hands events up to 4 times a year is mandatory.

Who You Are You’re detail-oriented and curious about how systems work and stay secure You might have some experience in IT, security, risk, or compliance—or you’re eager to learn You’re organized and self-directed, but love collaborating to solve complex problems You’re a clear communicator and can translate technical info into human language Bonus Points For :

Why Balto Fully remote team — work from anywhere in the US Mission-driven culture with smart, supportive, and AI-obsessed teammates Career growth — this role is built for someone who wants to level up fast Great benefits :

Apply here or send us your resume and a short note about what makes you curious.