AI Chatbot Prompt Engineer (NO C2C) (Hartford)Xsell Resources • Hartford, CT, US
AI Chatbot Prompt Engineer (NO C2C) (Hartford)
Xsell Resources • Hartford, CT, US
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job_description.job_card.job_descriptionBachelors or Masters degree in Computer Science, Linguistics, AI / ML, or related field. 2+ years of experience in working with LLMs, prompt engineering and tuning techniques Experience with IBM Watsonx or Google Dialogflow / Vertex AI. Strong understanding of healthcare terminology and workflows. Proficiency in Python and version control systems (e.g., Git). Excellent communication and analytical skills. Experience with agentic AI architectures and multi-agent orchestration. Knowledge of retrieval-augmented generation (RAG) and vector databases. Experience in healthcare provider or payer environments. Familiarity with regulatory frameworks (HIPAA, HITECH). Experience with chatbot analytics and UX testing tools. Python for scripting, data analysis, and integration with AI platforms. JavaScript / TypeScript for chatbot front-end and middleware development. Node.js for backend services and API integration. Java especially for IBM Watson integrations. Go or Kotlin for scalable microservices (optional but beneficial).
This role is C2H and will likely convert to FTE by Spring 2026. Please do not apply unless you can convert to FTE.
This is a hybrid position based in Hartford, CT. Must be onsite in Hartford for interviews.
Position Summary
Our client is seeking a skilled and innovative Prompt Engineer to join their AI development team. This role focuses on crafting and optimizing prompts for a conversational AI chatbot that supports healthcare members and providers in accessing accurate, timely information.
Key Responsibilities
- Develop and iterate on prompt strategies for LLM-based agents
- Ensure prompts are contextually accurate, domain-specific, and aligned with end user (member or provider) needs.
- Collaborate with healthcare SMEs, developers, and product teams to build effective conversational flows.
- Analyze chatbot performance and iterate on prompt strategies using user feedback and analytics.
- Maintain prompt libraries and documentation for healthcare use cases (e.g., benefits, claims, coverage).
- Ensure compliance with HIPAA and other healthcare data privacy regulations.
- Work closely with designers, engineers, and data scientists to align prompt design with conversational flows
- Conduct A / B testing and usability studies to enhance chatbot interactions.
Required Qualifications
Preferred Qualifications & Programming Languages
Education
Bachelors degree in Computer Science, Engineering, or related field, or equivalent experience required.
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