Crisis Services Outreach Counselor

Kids In Crisis is Connecticut's ONLY free, round-the-clock agency providing emergency shelter, crisis counseling and community educational programs for children of all ages and families dealing with a wide range of crises, including domestic violence, mental health and family conflicts, substance abuse, economic difficulties and more

REPORTS TO : Assistant Director of Outreach and Community Initiatives

RESPONSIBILITIES : Direct Service :

• Answer crisis helpline calls, provide immediate assessment of need and implement a plan of action
• Provide crisis intervention, conduct outreach, family meetings, intake assessment, and documentation for residential programs
• Collect and document pertinent data and statistics related to outreach services
• Provide case management to at-risk youth identified through community-based programs such as the JRB and IAT
• Provide on-call outreach coverage

Community Work :

QUALIFICATIONS :

Spanish Strongly Preferred