Partner Success Associate

Partner Success Associate

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24 / 7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

Imagine Pediatrics is seeking a Partner Success Associate to support client engagement and growth within the Partner Success Department. You will play a critical role in supporting key business results related to client retention and contract performance. Additionally, you will :

Client-Facing Delivery Expectations :

• Build fluency in the suite of dashboards and data available to report against contract obligations.
• Translate available data into meaningful, story-telling presentations related to contract performance (e.g. enrollment, utilization, quality measures).
• Project manage and track next steps and follow-ups from external meetings through to completion.
• Collaborate with the Sr. Manager, Partner Success and Sr. Director, Partner Success to support Joint Operating Committee meetings with clients and Internal Contract Management Meeting with senior leadership.

Internal Governance and Communication :

What You Bring & How You Qualify :

First and foremost, you're passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. You will need :

What We Offer (Benefits + Perks) :

The role offers a base salary range of $90,000 - $110,000 in addition to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks :

What We Live By :

We're guided by our five core values :

We Value Diversity, Equity, Inclusion and Belonging :

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.