Assistant Community Manager

Assistant Community Manager

The Assistant Community Manager is responsible for providing clerical and administrative support to the Community Manager(s). The Assistant Community Manager is the liaison to the Community Manager(s) and homeowners primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Compensation : $20.00 - $23.00 / hour; direct experience highly considered.

Employment Type : Full Time

Work Location : 1190 Camino Copete, San Diego, CA 92111

Essential Duties and Responsibilities :

• Update and file association documents for Community Managers. Arrange for the delivery and pick up of documents from storage when necessary.
• Assist in preparing agendas, update management reports, and compile documents and copies for Board meeting packages.
• Assist in preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of the same within the time frames set by state statute or governing documents.
• Update homeowner and association information in C3 and shared files.
• Process and distribute incoming and outgoing mail for the office and Associations.
• Process print jobs, scanning, and faxing as general office support when needed.
• Assist Community Manager with ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
• Assist with issuing key fobs, pool passes, and processing access keys.

Other Duties and Responsibilities :

Requirements

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level

Knowledge of communities, property, real estate, and homeowners' associations

Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners

Education and Experience :

High School Diploma or GED Required

Associates Degree strongly preferred

At least one year of Customer Service experience is required

At least one year of Community Association Management or relevant experience is preferred

Experience with a high call volume is preferred

Working Conditions :

Typical office environment

Frequent social interaction

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.