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Street Medicine Medical Assistant I
Street Medicine Medical Assistant ILos Angeles Christian Health Centers • Los Angeles, California, United States
Street Medicine Medical Assistant I

Street Medicine Medical Assistant I

Los Angeles Christian Health Centers • Los Angeles, California, United States
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The Medical Assistant will work within their scope as defined by state and federal guidelines. The MA will work in the street medicine setting to provide quality and compassionate care to people experiencing homelessness. The MA communicates effectively with all members of the team including but not limited to providers, fellow MAs, nurses, provider, patient navigators, and patient registration specialists. Demonstrates Christ-like behavior and attitude in all job duties and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Includes but are not limited to the following : (Other duties may be assigned.)

  • Conjointly supervised by MA Supervisor, Physicians, and / or Mid-Level Providers.
  • Participates in daily huddles with fellow street team members as well as partner agency case managers to coordinate areas for outreach and to anticipate what is needed for the day’s schedule.
  • Performs or oversees the intake process (vitals, medication review, medical history, proper completion of forms and templates in eCW, etc).
  • Fills lab orders (venipuncture, urinalysis, blood testing, blood sugar, etc.) for both in-house and send out lab tests, processing and preparing specimens for pick up by the lab each day.
  • Provide evidence-based educational handouts per provider and order set direction, advising patients to ask the nurse or provider any questions they may have.
  • Administer medications within scope - injections, nebulized meds, etc.
  • Thoroughly documents all intake information and procedures in the patient’s chart in the EMR.
  • Understands how role fits into a Patient Centered Medical Home model of care.
  • Assists providers and / or RNs during patient street encounters when needed (e.g., taking vital signs, completing wound care, etc.)
  • Ensures street medicine backpack(s) are well stocked with supplies.
  • Tracks expiration dates of street medicine medication and other supplies.
  • Maintains proper specifications for equipment and cleans equipment as needed (e.g. daily check of refrigerator temperatures, monthly calibrating, etc).
  • Maintains logs as directed for various things like vaccine fridge temperatures, supply checks.
  • Will assist to cover multiple street medicine sites as needed.

Added Job Duties and Responsibilities :

  • Translation (English to Spanish) for providers and / or nurses.
  • Front office responsibilities on street teams as needed : assist Street Medicine Patient Registration Specialist to maintain adequate paperwork needed for patient chart; assist patient with completing forms; verify eligibility, creating patient chart in ECW, and entering appropriate patient information, transporting luggage and / or backpack on street team.
  • Communicating with referral coordinators regarding patient referrals.
  • Managing CAIR2 accounts, verifying CAIR2 and ECW immunization discrepancies.
  • Assisting providers with any needed exams for patient disability / GR requirements (UA, vision exams, vitals).
  • Transferring and preparing of specialty labs for Hepatitis C and HIV.
  • Conducting PDSAs on QI goals in partnership with care teams.
  • Assisting provider with invasive procedures i.e. such as incision and drains.
  • Complete MAT (medication-assisted treatment) screenings and urinary analysis.
  • Responding to patient emergencies along with street medicine team, i.e. taking vitals, documenting interventions.
  • Administering urgent street medications upon provider order, i.e. clonidine, insulin, albuterol nebulized. MA will conduct verbal and visual verification with the Provider while on the street.
  • Conduct MHLA chart audits to ensure compliance with MHLA guidelines.
  • Performs medication reconciliation with patients.
  • Managing adult vaccine inventories and tracking the supply chain.
  • Tracking fridge excursions in conjunction with street Team Care Coordinator and MA Supervisor.
  • Managing fridge data loggers and temperatures.
  • Maintaining mini-medication kit supply.
  • Assisting with scheduling follow-up appointments for patients as needed.
  • QUALIFICATIONS :

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be CPR certified.

    EDUCATION and / or EXPERIENCE :

  • High School Diploma or (GED), Current Medical Assistant certificate / diploma, Phlebotomy training; proficiency a plus.
  • Computer and electronic medical record experience a plus.
  • Must have a valid Driver’s License and insurance.
  • LANGUAGE SKILLS :

  • Fluency in English and Spanish strongly preferred; requirement for Spanish may vary depending on street medicine site.
  • MATHEMATICAL SKILLS :

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • REASONING ABILITY :

  • Ability to solve practical problems and deal with a variety of concrete variables in situations, where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • CERTIFICATES, LICENSES, REGISTRATIONS :

  • Current Medical Assistant Certificate / Diploma.
  • CPR Certification is required.
  • PHYSICAL DEMANDS :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to use hands to finger, handle, or feel. The employee is frequently required to stand and walk in outdoor settings. The employee is occasionally required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    WORK ENVIRONMENT :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee will be exposed to carriers of contagious diseases such as TB, AIDS and other Sexually Transmitted Diseases. The employee will encounter acutely mentally ill patients. The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, etc.

    Equal Opportunity Employer. We will consider candidates with criminal histories.

    Submit resume to April Jones ajones@lachc.com

    About Los Angeles Christian Health Centers :

    Los Angeles Christian Health Centers opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles County. Today, 120 staff members serve the County’s most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our 10 part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles and Watts.

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