Manager, Health Information Management

Health Information Manager

Oversees Health Information Management (HIM) operations to ensure the integrity, availability, and confidentiality of medical records. Assists with planning, organizing, directing, and maintaining department workflows; supports physicians with electronic medical record (EMR) use and timely record completion; manages release-of-information processes; and ensures compliance with policies, HIPAA, and accreditation standards (e.g., The Joint Commission / JCAHO, CARF).

Essential Functions

• Maintain confidentiality of all patient care information and protect patient rights in all HIM activities.
• Assist in planning, organizing, directing, and maintaining the HIM department in accordance with policies, procedures, state / federal regulations, and accreditation standards (HIPAA, JCAHO / TJC, CARF).
• Establish and maintain procedures for collection, abstracting, filing, indexing, and retrieval of medical records.
• Assist staff physicians with EMR navigation and support timely completion of records within required timeframes.
• Serve as a resource to hospital leadership and staff on HIM rules, regulations, and accreditation standards (HIPAA, TJC).
• Supervise HIM employees, including onboarding and ongoing training in HIM functions (if applicable).
• Process discharged records within required timeframes, including assembly, analysis, and abstracting.
• Review and process requests for patient information (ROI) within required timeframes; assist / guide staff handling after-hours requests.
• Perform other duties as assigned.

Partners with Compliance, Quality, and IT to support audits, survey readiness, data integrity, and privacy / security practices. Monitors key HIM metrics (e.g., physician delinquency, ROI turnaround) and supports continuous improvement. Ensures documentation and retention practices meet legal, regulatory, and organizational requirements.

Knowledge, Skills & Abilities

Credentials : RHIT (or eligible) or RHIA (or eligible) or AHIMA coding certification.

Experience : Two (2)+ years of HIM leadership experience preferred, ideally in a hospital setting.

Skills / Knowledge : HIPAA, TJC / JCAHO, and CARF standards; EMR proficiency; medical record lifecycle management; release-of-information workflows; privacy / security practices; supervisory / teaching ability; strong organization, communication, and follow-through.