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Employee Relations Specialist
Employee Relations SpecialistKura Sushi | CA • Irvine, California, United States
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Employee Relations Specialist

Employee Relations Specialist

Kura Sushi | CA • Irvine, California, United States
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Kura Sushi USA is a publicly traded U.S. company established in 2008 as a subsidiary of Kura Sushi, Inc. We are an innovative and tech interactive Japanese restaurant chain serving up the ultimate eater-tainment dining experience with a combination of premium ingredients, advanced technology, and affordable prices to create a one-of-a-kind revolving sushi dining experience.

Come join the Kura Krew!

We have and exciting opportunity for an Employee Relations Specialist to join our growing team. As the Employee Relations Specialist, you are responsible for supporting the day-to-day administration of the Employee Relations Dept. by ensuring employee relations issues and related written record processes are handled and completed in a timely and accurate manner for assigned area(s). The duties include, conducting full investigations, making sound advice to employees and management, maintaining human resource related records, ensuring Company policies and regulations are administered, and administration / coordination of human resources-related programs. Utilizes favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency / effectiveness.

The selected hire will reside in the local Orange County, CA area within commuting distance to Irvine, CA.  They  will work a hyrbrid office schedule and must be able to commute to the office on in office days. The selected candidate will need to work one weekend day (Saturday or Sunday).  Bilingual in Spanish is required.

ESSENTIAL DUTIES :

  • Provides sound advice to employees and management in response to employee concerns and issues. Assists employees with a variety of HR related matters and concerns by making decisions on what needs to be advised in various situations following the Company’s policies and procedures and by advising the employees.
  • Conducts full investigations independently with an appropriate judgment in various cases and prepare case summary reports with appropriate recommendations for corrective actions.
  • Advises and trains managers and supervisors in best employee relations practices and strategies for managing employee grievances and conflicts
  • Respond to all employee issues concerns at the restaurant level in a timely manner
  • Completes all assigned tasks in a timely manner
  • Consistent follow-up with all employee issues and concerns as assigned
  • Completes all filings in timely manner

Updates the case management system, Navex – Ethics Point regularly

  • Maintains employee corrective action forms and files on the Company Share Drive
  • Prepares termination packets, including termination letters and collecting final wage calculations from the Payroll Dept.
  • Administers terminations of employment as needed
  • Must be able to identify violations of Company policies, procedures, and guidelines swiftly and accurately
  • Must schedule and conduct investigation meetings and interviews with current employees as requested
  • Assists Employee Relations Manager or Senior HR leadership by creating reports and collecting information to support investigations and litigations of government affiliations and law firms
  • Maintains data entries in multiple excel spread sheets
  • Must be able to effectively communicate Company policies, procedures, and guidelines to a variety of restaurant employees
  • Supports administrations of Company training programs
  • Supports Employee Relations Manager or Senior HR leadership with the developing strong labor / management relations, compliance with internal policies and procedures, including internal complaint processes and State and Federal regulations
  • Ensures Restaurant Managers receive timely notices of HR postings and HR correspondence
  • Assist in researching and auditing HR compliance including forms, labor law posters, and Company policies
  • Files and mails out the documentations of any activities that relate to Human Resources
  • Supports the Operations Department with multiple HR related projects
  • Supports other departments within Human Resources when needed
  • QUALIFICATIONS AND EDUCATION / EXPERIENCE

  • Bilingual in English and Spanish required; Japanese is a plus.
  • Ability to use Microsoft Office Suite of Products, data entry in the case management system and excel spreadsheets, and the Company Share Drive
  • Attention to detail and accuracy regarding time and organizational management
  • Requires extensive customer service skills
  • Must be able to exhibit emotional intelligence when working in a variety of situations
  • Must be able to set personal thoughts, feelings, or convictions aside if necessary to ensure the Company goals and objects are met
  • Requires the ability to multi-task and handle stress in a fast-paced working environment
  • Ability to foster and maintain positive working relationships with all levels of management, office staff, and restaurant personnel
  • Ability to apply basic skills relative to office administration
  • Must possess personal qualities related to respect for the rights and confidentiality of others
  • Requires high school diploma or equivalent.   College experience, Bachelor’s or Associates degree, is preferred, or equivalent combination of education, training, and experience.
  • 2-4 years of clerical or administrative experience.
  • Requires knowledge of the Microsoft Office Suite of Products and ability to learn multiple data entry platforms, including Navex and ADP.
  • Requires the ability to effectively communicate both written and orally.
  • Requires knowledge of spelling, grammar, punctuation, sentence / paragraph structure, and formatting.
  • Requires experience working in or training in Human Resources, working with ADP Workforce Now, and using Microsoft Office Suite products on a regular basis.
  • PAY RANGE : $68,640 - $77,250 / yr. DOE.

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