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Security Technician

Security Technician

Apex SystemsSaint Charles, IL, US
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Commercial Security Service Technician

We are seeking a skilled Commercial Security Service Technician with experience in servicing and programming commercial electronic security devices. This role primarily involves working with video systems, access control, IP cameras, intrusion detection, video analytics, IP network systems, and overall security systems.

Skills and Abilities

  • Experience : Minimum of 2+ years in servicing and programming commercial access control, IP-based video systems, and intrusion alarm systems.
  • Troubleshooting : At least 2 years of experience in troubleshooting and programming networked access control and IP video systems, including working on customer networks.
  • Alternative Experience : Experience as a multi-site network support specialist or similar role is acceptable.
  • Remote Support : Ability to support customer systems via remote diagnostics with professionalism.
  • Networking Knowledge : Essential knowledge and practical experience with the internet and networking.
  • Independence : Ability to work independently and resolve problems to customer satisfaction.
  • Driving License : Must possess a valid driving license and a clean Motor Vehicle Record (MVR).

Responsibilities

  • System Servicing : Service, troubleshoot, program, and test enterprise security systems with minimal supervision. Preferred knowledge of access control, IP video surveillance, intrusion, and visitor management systems.
  • Networked Systems : Troubleshoot and program networked IP video systems and access control devices.
  • Intrusion Systems : Service commercial intrusion alarm systems and other IoT connected systems.
  • Professionalism : Maintain detailed, structured, and timely work practices.
  • Documentation and Communication : Understand the importance of thorough documentation and clear communication.
  • Customer Service : Provide exceptional customer service when interacting with clients.
  • Education

  • Minimum Requirement : High School diploma or GED.
  • Preferred : Electronics training from a Technical School or Military training in electronics or communications.
  • EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

    Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

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    Security Technician • Saint Charles, IL, US