Program Coordinator, Experienced- (Operations Audit Oversight)

Your Role

The Operations Audit Oversight team partners with external audit firms, regulators, and internal stakeholders to ensure compliance through robust audit execution and oversight across the Claims Organization. The team supports required audits, conducts data-driven claim reviews, identifies root causes, and proactively strengthens operational integrity. The Program Coordinator, Experienced will report to the Senior Manager, Claims. In this role, you will contribute to critical oversight and regulatory alignment by supporting MHPAEA (Mental Health Parity and Addiction Equity Act) monitoring efforts. To help ensure claims meet parity standards, collaborate with internal teams to evaluate compliance, and drive initiatives that support fair and equitable access to behavioral health services.