Program Coordinator

IOA is on the forefront of revolutionary healthcare models reshaping the way people can age in place. Our innovative models transform lives enhance communities and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design we strive to consistently question the status-quo and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.

With over 23 programs we offer multiple ways to aid seniors maintain their health well-being independence and participation in the community fulfilling our mission.

Responsible for supporting IOA Lifeways Program and Program Director by performing administrative duties related to planning coordinating monitoring and implementing PACE operations. Acts as liaison for new participants and staff.

SPECIFIC RESPONSIBILITIES :

Intake and Enrollment

Works closely with On Lok Enrollment Specialist and Intake RN on monitoring each candidates process and updates Interdisciplinary Team (IDT) on status.

Supports Program Director in scheduling and monitoring all Intakes and Enrollments for the program.

Updates internal intake spreadsheet and calendar and informs teams of schedules for Friendly Visits Home visits. Provides information from MD and SW visits and assists with assignment to team.

With direction from Program Director acts as liaison for new participants and families to ensure needs are met.

Works to engage new candidates / participants and their families by introducing them to staff and other participants.

Schedules 30-day follow-up for team and Program Director to meet with newly enrolled participants for satisfaction of program and as needed care planning and status updates.

Leadership Team Support

Reminds leadership team of performance and competency due dates.

Ensure compliance with three tracking spreadsheets (Phone Tree Employee Qualifications Required Training)

Support completion of New Hire Orientation assist with scheduling as needed.

Schedules coordinates and documents staff training including CPR BLS Required Trainings and other trainings and qualifications as needed.

Assists Director and Quality Improvement Associate in audit preparation and ongoing monitoring tasks as well as coverage as needed for tracking.

Monitors attendance tracking.

Program Support

Supports program operations to ensure daily participant needs are met as requested by such as assisting with transportation requests follow up with billing issues assisting with hospital discharges and / or form completion and completing administrative tasks as requested by Leadership Team and as approved by Program Director.

Completes RCFE Care Plan form for review by participants RCFE.

All other related jobs as assigned.

BACKGROUND AND EXPERIENCE :

Bachelors degree in health or social science related field or equivalent experience.

One year experience working with older adults and / or adults with disabilities.

Demonstrate strong problem solving skills resourcefulness show ability to take initiative at all times.

Strong leadership and communication skills.

Have a good understanding and knowledge of the requirements of the PACE Lifeways program as well as the structure and functions of the department

Be able to work independently and to be organized in their work to ensure that tasks are completed in a timely manner

Ability to work within the interdisciplinary team to support efforts of PACE.

Ability to structure and conduct audits and chart reviews for both staff and participants.

Strong knowledge in information systems Microsoft Word Microsoft Excel PowerPoint programs electronic and voicemail.

Cultural competency and the interest and ability to work within a multilingual multicultural environment.

Ability to act as an advocate for frail elders.

Bilingual Cantonese strongly preferred.

PHYSICAL REQUIREMENTS :

Ability to lift 25 lbs.

Ability to reach bend and walk

Five finger manipulation

COMPENSATION :

Range : $26 - $32 / hourly

This amount is not necessarily reflective of actual compensation that may be earned nor a promise of any specific pay for any specific employee which is always dependent on actual experience education and other factors.

This range does not include any additional equity benefits or other non-monetary compensation which may be included.

Beware of Hiring Scams

We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.

• Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.
• All official communication will come from a verified IOA email address.
• If you receive any suspicious communication or requests report them to .
• All legitimate job openings can be found on the Institute on Aging Careers Page.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age race religion color national origin sex sexual orientation gender identity genetic disposition neuro-diversity disability veteran status or any other protected category under federal state and local law.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Required Experience :

IC

Key Skills

Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 26 - 32