Director, Corporate Communications

Director, Corporate Communications

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute : Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.

WHAT YOU'LL DO

Reporting to the VP of Communications, the Director, Communications will play a crucial role in driving global external communicationsincluding PR, earned speaking, executive visibility / thought leadership and financial communicationswhile also leading strategic product communications efforts.

This leader will help shape how Braze tells its product innovation story, connecting product differentiation to customer impact, market trends, and the company's overarching narrative. You'll work cross-functionally across Product, Product Marketing, and Engineering to communicate how Braze is defining the future of customer engagement through innovation.

We are seeking a strategic storyteller, media expert, and collaborative leader who can drive a cohesive, integrated communications strategy that elevates Braze's brand, builds thought leadership, and showcases the business and product momentum that differentiate us in the market.

RESPONSIBILITIES

Corporate & External Communications

• Drive an integrated communications strategy incorporating media relations, earned speaking opportunities, awards, executive visibility, customer and partner storytelling, and creative PR programs that position Braze as a global thought leader in customer engagement and marketing technology.
• Build and maintain strong relationships with media, analysts, and influencers across trade, technology, and business outlets, including broadcast media.
• Influence, evolve, and amplify the Braze company narrativeensuring consistency and differentiation across all external channels and aligning to our corporate positioning and brand voice.
• Partner with the VP of Communications, Investor Relations and Securities Counsel on all corporate disclosure and public company communications needs, including quarterly earnings and review / release of material information.
• Collaborate with global PR agencies and regional comms partners to ensure consistency of message and local resonance across AMER, EMEA, APAC, and LATAM.
• Identify and manage potential communication risks and issues, developing and implementing crisis and rapid-response communication plans.

Product Communications

Leadership & Strategy

WHO YOU ARE

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $161,500 and $178,500 / year with an expected On Target Earnings (OTE) between $190,000 and $210,000 / year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country. More details on benefits plans will be provided if you receive an offer of employment. Braze offers benefits such as :

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In's Best Places to Work. In 2024, we were included in U.S. News & World Report's Best Companies to Work For (Top 10%) and recognized in Great Place to Work's Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK's Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.

You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, So Paulo, Seoul, Sydney and Tokyo not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we