Shift Manager

SHIFT MANAGER JOB SUMMARY :

Our Shift Managers lead our teams to provide our guests with exceptional service.  They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for managing the restaurant during an opening or closing shift.  Part-time and full-time opportunities exist for the Shift Manager position.

MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE.

The position includes, but is not limited to, the following essential job responsibilities :

SHIFT MANAGER JOB RESPONSIBILITIES :

The Shift Manager ensures that they and the team members on their shift :

• Greet guests with a genuine smile and warm, inviting spirit.
• Provide excellent guest service and meet customer needs in a timely and effective manner.
• Use a headset (if applicable) to take customer orders, receive directions, and / or give directions.
• Accurately capture orders and suggest great additions using menu knowledge.
• Prepare and serve food according to brand recipes and quality standards.
• Follow food safety, general safety, and sanitation protocols.
• Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates.
• Clean and operate all equipment in a safe and proper manner.
• Adhere to safe work practices.
• Follow and comply with all applicable health department regulations as well as company policies and procedures.
• Keep accurate cash, sales, and inventory control records.

Additional responsibilities of a Shift Manager include :

SHIFT MANAGER CORE COMPETENCIES :

SHIFT MANAGER BENEFITS :

SHIFT MANAGER JOB REQUIREMENTS :

Physical / Mental ability to :