Family Specialist

Position Summary

Summary

A family specialist at ECSC provides information, support, and technical assistance to families, childcare providers, state agencies, and communities statewide with earlychildhood education and services as per the programs associated under the Early Childhood Services Center. The family specialist strives to maintain its databases with current resources and materials necessary to connect the client with needed services.In addition, the family specialist will create and provide reports as needed during the year.

Duties and Responsibilities

• Gathers, enters, and updates data to maintain a statewide customer database (portal) utilized for the purpose of helping families find early childhood services and programs, and provides technical assistance to families by phone, e-mail, and other forms of communication.
• Update provider files as needed which may require direct contact with service providers to confirm or change information.
• Develops and delivers early childhood presentations to service providers, families, and state personnel, as appropriate.
• Prepares materials for outreach events for parents, children, and communities, as appropriate to the goals and objectives of the overall program.
• Attends ECECD meetings as requested to keep abreast of new services to providers and share with the newsletter committee to determine type of news dissemination.
• May contribute to creating and updating department procedures.
• Prepares reports as requested by supervisor.
• Documents all contacts with families, providers, and the community for quarterly reports.
• Participates in committees relevant to contracted scope of work.
• Performs miscellaneous job-related duties as assigned. (TBD)

Conditions of Employment

Minimum Qualifications

High school diploma or GED; at least 4 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

Preferred Qualifications

Work includes attending events, thus requiring possible lifting and use of small equipment for moving materials and travel.

Additional Requirements Campus

Main - Albuquerque, NM Department

CE Restricted Operations (373A) Employment Type

Staff Staff Type

Term - Full-Time Term End Date

6 / 30 / 2025 Status

Non-Exempt Pay

Hourly : $18.81 - $25.56 Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the home page for a more information.