Technical Customer Support SpecialistVirtualVocations • Odessa, Texas, United States
Technical Customer Support Specialist
VirtualVocations • Odessa, Texas, United States
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A company is looking for a Technical Customer Care Specialist.
Key Responsibilities
Provide technical customer support via phone, email, and chat to resolve product issues
Maintain expert-level knowledge of business processes and accurately log customer information
Facilitate communication with other departments to address client concerns and ensure follow-up
Required Qualifications
High School Diploma / GED
Generally, less than 2 years of experience
Ability to troubleshoot and document system performance issues
Flexibility to accommodate extended hours, including weekends
Ability to work independently and as part of a team
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Technical Support Specialist • Odessa, Texas, United States
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