Senior Individual Income Tax Specialist

Senior Individual Income Tax Specialist

The Individual Income Tax Specialist plays a critical role in assisting and shaping the direction of the Individual Income Tax Accounts section of the Oklahoma Tax Commission. The Specialist's primary goals are to enforce state statutes, rules, and to collect outstanding income taxes.

The Specialists are involved in conducting professional operational reviews, research, or informal audits to determine compliance with laws and regulations, generally accepted accounting procedures, financial accountability standards or other requirements. This includes scheduling, planning and conducting required interviews, reviewing required accounting records or other tax documents, evaluating financial controls, identifying deficiencies, advising on compliance with established requirements or standards, and preparing supporting documents. This also includes having high level conversations and discussions with tax professionals.

The functions performed by employees in this job family will vary by level, but may include the following :

• Assist taxpayers via phone call and / or email with clear and concise information regarding tax law and regulations and generally accepted accounting procedures, financial accountability standards and other requirements.
• Respond timely and accurately to internal customers
• Accurately complete work items assigned daily to include audits to determine compliance with tax laws, statutes and regulations and collect outstanding income taxes
• With minimal supervision able to process and review accounts, returns, adjustments and refunds to ensure proper accounting of return that is in compliance with tax law and regulations
• Scheduling, planning, and conducting required interviews, reviewing required accounting records or other tax documents, evaluating financial controls, identifying deficiencies, advising on compliance with established requirements or standards, and preparing supporting documents. This also includes having high level conversations and discussions with tax professionals.
• Initiates process improvement and automation ideas
• Assist taxpayers with related actions that could involve corrections to a tax return, citing OK state statutes and / or federal laws
• Process amendments or returns related to filing changes, 505 injured spouse claims
• Accurately complete and participate in special projects assigned by Supervisor
• Move credits and payments appropriately
• Trains and mentor employees within the Individual Income Tax section on performing processes, tax law, statutes and regulations
• Execute against the ITA mission statement daily in which include teamwork, process and automation enhancement and enhancing the taxpayer experience
• Exhibit behavior of establishing a great place to work culture
• Other similar duties as assigned.

Knowledge of :

Skills in :

Education and Experience requirements at this level consist of :

Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level.

No Travel required.

The Oklahoma Tax Commission's normal work hours are Monday through Friday, 7 : 30am to 4 : 30pm. This schedule may require minor flexibility based on the needs of the agency.

Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.