Internal IT Resource – IT Specialist (Construction Focus)

Location :  Glendale, AZ

Employment Type :  Full-Time

About the Role :

At X Contracting, culture is not an afterthought, it’s a performance driver. We hire for character, hustle, and accountability as much as for technical skill.

• You thrive where urgency, teamwork, and integrity matter every day.
• You communicate clearly, follow through on commitments, and take ownership of problems until they’re solved.
• You respect field teams and understand that IT exists to serve the business.
• You’re humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high.
• You believe in progress over perfection and take pride in helping others succeed.

X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales.

The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You’ll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure.

Key Responsibilities

Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices).

Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks.

Assist with onboarding / offboarding, user provisioning, and asset tracking.

Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.).

Perform system updates, backups, and troubleshooting under guidance from the IT Manager.

Maintain detailed documentation of all support activities and contribute to IT knowledge base.

Collaborate with Finance, Operations, and Safety teams to align technology with field demands.

Participate in infrastructure upgrades and technology rollouts.

Qualifications

Education : Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration.

3–5 years of IT support experience, ideally in construction, manufacturing, or field-based industries.

Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals.

Familiarity with Microsoft 365, Azure AD, and Entra preferred.

Demonstrated urgency, communication skill, and problem-solving ability.

Reliable transportation and ability to visit job sites when needed.

Ability to communicate.

What We Offer

Competitive compensation based on experience.

Health, dental, vision, and 401(k) benefits.

Supportive team culture with direct access to leadership.

Job Type : Full-time

Benefits :

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Experience :

IT : 3 years (Required)

Shift availability :

Day Shift

Ability to Commute :

Glendale, AZ 85305 (Required)

Work Location : In person