Medical Receptionist I

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens ourwhich are : Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing / insurance processing and inquiries.

What you need to know

Salary : Will be commensuratebased on the selected hire’s education and experience.

Special Instructions : A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV / Resume or upon answering the questionnaire you may attach the documents.

Qualifications

Required Education and Experience

High school diploma or equivalent

Two years of related experience.

Preferred Education and Experience

Associate’s degree

Two years’ experience in general office or personnel operations including one year experience working within a medical office.

Prior EHR experience

Required Special Knowledge, Skills, and Abilities

Must be skilled in the operations of a medical office.

Working knowledge of word processing software.

Basic computer and typing skills, keyboarding.

Interpersonal and communication skills.

Ability to plan and organize effectively.

Knowledge of HIPAA guidelines.

Ability to multi-task and work cooperatively with others.

Preferred Special Knowledge, Skills, and Abilities :

Familiarity with electronic medical record systems.

Fluent in Spanish.

Responsibilities

Patient Phone Calls

Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying information and insurance.

Route calls to clinical staff and enter phone notes as appropriate.

Check-In Patients at Front Desk

Verify patient information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in / out.

Scan insurance cards and IDs. Assist patients with kiosk.

Other Billing Projects

Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting information for hospital billers.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

with Texas A&M contributing to employee health and basic life premiums

of annual paid holidays

Up to and at least each month

Automatic enrollment in the

Health and Wellness :

Professional Development : All employees have access to free training, webinars, and limited financial support to attend conferences, workshops, and more

for completing a degree while a Texas A&M employee

a program at Texas A&M that has been built by employees, for employees