Staybridge Suites Denver - Cherry Creek - Front Desk Agent

Staybridge Suites Denver - Cherry Creek - Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS / RESPONSIBILITIES

• Customer Service Excellence : Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication : Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving : Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability : Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills : Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Offering a hot tub and fitness center, Staybridge Suites Denver - Cherry Creek is located in the Cherry Creek district in Denver, 3.7 mi from Colorado Convention Center. A TV is featured in each room as well as a seating area where you can relax. All rooms are equipped with a private bathroom. For your comfort, you will find free toiletries and a hairdryer. Staybridge Cherry Creek features free WiFi . Guests of the Denver Staybridge Suites are welcome to enjoy the on-site fitness center. The Cherry Creek bike path is located outside the lobby entrance. A hot breakfast buffet including Belgian waffles, fresh fruit and bacon is served each morning. Guests may also use barbecue facilities beneath the outdoor pavilion. You can play tennis at the hotel. The hotel also offers a free local area shuttle. Pepsi Center is 5 mi from Staybridge Suites Denver - Cherry Creek, while Cherry Creek Shopping Center is 1.1 mi from the property. Denver International Airport is 17 mi away.

Application deadline for Colorado positions : 1 / 15 / 26

Compensation details : 16-18 Hourly Wage

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