Testing Services Assistant

Hourly Rate

Starting at $ hour depending on experience

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

Monday - Friday, 8am - 5pm

Summer Hours : Monday - Thursday, 7am-6pm

Days and times will vary based on office needs. Up to 25 hours per week; Extra hours available during peak enrollment periods (Jan and Aug).

Maricopa Summary

Job Summary

The overall purpose of this position is to administer testing services to new, continuing and returning students; general student / office services such as proctoring various tests, coordinating testing appointments, communicating effectively with faculty / coworkers, answer incoming calls, assist people via chat, directing people to other services on campus, using Register Blast software to assist testers in all aspects of coordinating testing, other duties to assist students and the campus as needed.

Essential Functions

90% Assist new / continuing / returning students and faculty with Testing Services processes which include sign in, proctoring, testing directions, etc.

10% Assist with maintaining GCC testing standards

Minimum Qualifications

Some experience working in a customer service-related field (phone, email & in-person)

Experience using Microsoft Office (Word, Excel, PowerPoint) and using the Internet

Able to navigate Internet, performing searches within Maricopa district and college web pages

Trainable on Register Blast, our testing scheduling software

Special Working Conditions

May be required to sit for a prolonged period of time

Work requires viewing a computer monitor for prolonged period of time