Clinical Services Manager - Residential

The Clinical Services Manager coordinates the various disciplines and leads the delivery of all aspects of the clinical services. They are responsible for the overall management of assigned treatment programs, including assessing staff performance, scheduling, performance improvement, clinical supervision, and treatment planning. The Clinical Services Manager performs activities in the continuity of care for patients, so they may achieve or regain, and then maintain, maximum physical, emotional and / or social functions.

Job Duties & Responsibilities :

Operations Management :

Oversee daily operations, including staffing, scheduling, resource allocation, and quality improvement initiatives.

Develop and maintain working relationship with property management and other external vendors for general maintenance and to ensure compliance with expectations in Lease agreement.

Financial Management :

Manage budget, staff-to-patient demand, monitor financial performance, and ensure operational efficiency.

Clinical Oversight :

• Provide clinical oversight of program including documented supervision of direct care staff to ensure competence in delivering clinical model, ensuring adherence to clinical standards and best practices.
• Develop and provide clinical trainings to support empirically supported interventions are delivered and
• Collaborate with clinical teams to develop and implement patient care plans.
• Facilitate the clinical program conceptualization and delivery in conjunction with the medical director(s) and managers of other departments.
• May be required to carry a clinical caseload.
• Recruit and maintain masters-level internship program within department, program, or clinic.

Quality Assurance :

Staff Oversight and Development :

Regulatory Compliance :

Team Leadership :

Stakeholder Management :

Duties Specific to the Oversight of a Clinical Service Track :

Additional Job Description :

Education / Training Requirements :

Prior DBT experience in a clinical setting is highly recommended.

Master's degree in social services or related field and holds active clinical license (Licensed Clinical Social Worker - LCSW, Licensed Marriage And Family Therapist - LMFT, Licensed Professional Counselor - LPC) issued by the State of Wisconsin Department of Safety and Professional Services.

A minimum of two (2) years' experience in a supervisory / management role in the mental health field is required.

A minimum of two (2) years' training / experience in DBT is required.

An understanding and a thorough knowledge of the following : social service administration, supervision, consultation, the community and its resources, the dynamics of human growth and behavior, therapy skills and techniques for all age groups.

American Heart Association Healthcare Provider CPR certification is required with thirty (30) days of date of hire. Annual re-certification is required.

Formal training in the management of the aggressive / dysregulated patient (NCI) is required within sixty (60) days of hire. Annual re-certification is required.

Advanced Practice Social Worker - Cert, Licensed Clinical Social Worker - Cert, Licensed Professional Counselor - Cert, Lic Marriage and Family Therapist - Cert

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including :

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)