Guest Services Specialist

Job Summary :

The Meadowglade, a part of Centered Health is growing! We are looking for a Guest Services Specialist to join one of the best teams! This person will provide a high-level of customer service to adults living on the property, ensuring residents have what they need while following lead of the Guest Service Specialist Supervisor. Part Time shift is for Saturdays and Sundays, overnights, 10 : 30pm-7 : 00AM. We do offer PTO and sick days for part time employees!

Essential Functions and Responsibilities :

• Participate in shift briefing with other staff on shift to review any pertinent tenant information, upcoming appointments, and duties that need to be completed.
• Ensure the home is neat and tidy at all times. Light housekeeping duties include tidying up, light laundry, trash cans emptied, dishes washed, floor swept, organizing closets, wiping counter tops, etc.)
• Facilitate activities such as game nights, movie nights, art activities and nature walks.
• Transport tenants to appointments, outings, or shopping trips when necessary.
• Remain in the center of the home so that tenants know where to find Guest Service Specialists should they need assistance.
• Facilitate breakfast by putting out the breakfast foods (muffins, cereal, fruit etc.) for the tenants to enjoy.
• Facilitate snacks by putting out snacks and snack bins during schedules hours (muffins, popcorn, granola bars etc.)
• Provide high level of customer service for tenants, assisting them with tasks when necessary.
• Communicate any facility needs or general issues to the Guest Service Specialist Supervisor.
• Complete other duties as assigned by the Guest Service Specialist Supervisor.

Expectations :

Competencies : To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

Required Skills / Abilities :

Education and Experience :

Note : Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The Meadowglade is a rehabilitation center specializing in mental health and eating disorders and fosters an environment of restorative healing. Our individualized approach to therapy ranges from evidence-based treatment methods like EMDR psychotherapy to creative music and art therapies. The Meadowglade is part of Centered Health , which operates a diverse network of behavioral health treatment centers ensuring that clients receive individualized comprehensive care in the most appropriate setting. Our goal is to value the skills each person brings to the team and provide an environment that embraces diversity and rewards imagination and service delivery.

Equal Opportunity Employer