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Director of Operations

Director of Operations

Liberty DogsReno, NV, US
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Job Description

Job Description

Salary : $135,000 - $180,000

About the Organization

Liberty Dogs is a premier service dog training program whose goal is to empower Veterans with disabilities to lead more independent and fulfilling lives - enhancing their well-being through the unconditional support that Liberty Service Dogs provides. Located on a 27-acre campus, it includes a training facility, dog housing, an administrative and multipurpose building, and accommodations for Veterans staying on campus to train with their Liberty Service Dogs.

Position Summary

We are seeking a dynamic and experienced Operations Director to lead our operational strategies and initiatives. This role requires being detail oriented, having a strong operational background, as well as leadership skills. In this role, you will play a critical part in the campus running effectively and efficiently and will work closely with leadership to ensure our operational goals and strategic vision are met.

Key Responsibilities :

  • Oversee daily operations and ensure the smooth functioning of all departments, including kitchen, purchasing, and housekeeping. This also includes space planning, office furniture, breakrooms, etc.
  • This role will work closely with all areas within Operations including Facilities / Maintenance, Security and IT.
  • In this position, the Director of Operations will be responsible for building strong, strategic relationships with external suppliers to ensure quality, cost-effectiveness, and reliability, as well as ensuring vendors comply with regulations and standards.
  • Align with other department leaders to partner and collaborate on upcoming events which include scheduling, set-up (space and AV), catering, security and facilities.
  • Develop and implement operational policies and procedures. Set standards for supply management to ensure we are getting best-in-class pricing.
  • Manage budgets, forecasts, and financial reports.
  • Coordinate with HR to ensure compliance with company policies and legal requirements.
  • Lead and motivate staff to achieve performance targets.
  • Identify and address problems and opportunities for the company.
  • Support worker communication with the management team.

Kitchen Management :

  • Responsible for staffing module to ensure the kitchen operates efficiently and comply with safety and health regulations.
  • Menu planning which will drive inventory management, food purchasing, and cost control.
  • Minimize food waste.
  • Develop processes and procedures.
  • Coordinate with chefs and kitchen staff to maintain high standards of food quality, taste and presentation.

    • Purchasing :

  • Develop and maintain relationships with suppliers and vendors.
  • Negotiate contracts and ensure timely delivery of goods and services.
  • Monitor inventory levels and manage procurement processes to avoid shortages or excesses.

    • Housekeeping Management :

  • Ensure housekeeping operations are efficient and meet quality standards.
  • Oversee cleaning schedules, staff training, and supply management.

    • Position Requirements, Skills & Qualifications

  • Bachelors degree in Business Administration, Operations Management, or related field.
  • 7-10 years operational experience.
  • Ability to manage competing priorities in a fast-paced environment.
  • Strong understanding of business processes and functions (finance, HR, procurement, operations, etc.).
  • Negotiation skills to ensure best in class service and pricing.
  • Excellent communication and leadership skills.
  • Outstanding organizational and time management skills.
  • Analytical mind and problem-solving aptitude.

    • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .

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