Business Technical analyst

Under the general guidance of the IT Solution Delivery Manager, this position is responsible for growing

and operating the Information Technology Solution Delivery program at Wisconsin Department of

Financial Institutions (DFI). This position serves as an expert resource and relies on extensive experience

and judgment to plan and accomplish goals.

Essential duties include : reviewing and understanding business objectives and problems, analyzing user

• requirements, procedures, and problems to improve existing or developing computer systems;

conferring with personnel of organizational units involved to analyze current operational procedures,

identify problems, and learn specific input and output requirements, such as forms of data input, how

data is to be summarized, and formats for reports; writing detailed stories, based on business

requirements and user stories, for program functions, and steps required to develop or modify computer

programs; writing operational manuals for users; performing testing, validation, and quality assurance of

DFI’s information technology; maintaining a high degree of professionalism including during interactions

with executive leadership; creating and implementing IT policies, procedures, standards and guidelines.

The incumbent is expected to be familiar with a wide variety of IT concepts, practices, and technologies.

This position may lead and direct the work of others. This position is headquartered at the Hill Farms

State Office building in Madison, WI.

system capabilities to business staff.

define system output, facilitate the design of business and technology system processes.

operations and procedures.

proposed business processes. When necessary, adjust proposed processes or propose rule,

policy or procedure changes to maintain compliance with all applicable constraints.

revise, develop, and implement process descriptions and functional programming specifications.

manuals, and assist business and technical staff to draft new procedures and publications.

system and other IT request systems. Investigate and analyze system problems and design

solutions.

and processes, reliability testing for the agency’s products and / or development processes.

Wisconsin Department of Financial Institutions

quality assurance processes.

in multiple products; recommend and facilitate solutions to these issues.

Top Required skills (must have at least 8 years of experience) :

process design, requirements gathering, functional design.

customers including executives.

attention to detail.

Top 2-3 Nice to Have skills :

Will this position have access to FTI (Federal Tax Information)? No

Requirements

Top Required Skills & Years of Experience (must have at least 8 years of experience) :

Top Nice to Have skills :

Project details : this position is responsible for growing and operating the Information Technology Solution Delivery program at Wisconsin Department of Financial Institutions (DFI). This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish goals.