Benefits :
- Dental insurance
- Paid time off
- Vision insurance
Position Overview
The Client Equipment and Logistics Coordinator plays a critical role in ensuring smooth hardware procurement provisioning and logistics for our clients. This position bridges the gap between technical staff vendors and clientsoverseeing equipment orders managing inventory coordinating shipments and supporting the deployment of new devices. The ideal candidate will be detail-oriented process-driven and able to thrive in a fast-paced IT Managed Services environment.
Key Responsibilities
Procurement & Quoting
Prepare equipment quotes for clients using approved vendors and pricing toolsCoordinate with technicians for hardware specifications and compatibilitySubmit purchase requests and track vendor orders through completionMaintain vendor relationships to ensure accurate lead times and delivery estimatesInventory & Logistics Management
Track incoming and outgoing hardware shipmentsMaintain accurate inventory records for both client-specific and general stockProcess returns RMAs and replacements in coordination with vendors and clientsManage logistics for client employee offboarding including retrieval and return of devicesMaintain equipment in the office and ensuring that every device is labelled and the environment if should be is kept organizedDevice Provisioning & Deployment
Use internal tools to pre-provision and stage client devices for technician configuration delivery and / or shipmentCoordinate deployment schedules and ensure device details are accurately documented in systemsClient & Internal Communication
Serve as the main point of contact for clients regarding equipment status and schedulingCommunicate proactively with technicians clients and vendors on project timelinesSchedule on-site or remote service calls when hardware setup or delivery is requiredMonitor ticket statuses to ensure timely completion of equipment-related tasksOperational Support
Update and maintain documentation in Autotask and internal systemsAssist in process improvement and standardization of equipment workflowsSupport the Service Desk with hardware-related inquiries or escalationsAct as a backup for our dispatcher occasionally fielding phone calls and creating tickets for support requestsQualifications
Required :
1-2 years experience in logistics procurement or operations (preferably in IT or MSP environment)Strong organizational and multitasking skillsExcellent written and verbal communication skillsBasic computer knowledge to assist with pre-deployment checksMust be able to lift and move equipment (computers battery backups monitors etc.) weighing up to 50 poundsClean driving record and active drivers licensePreferred :
Familiarity with Microsoft 365 and general IT hardware (laptops desktops networking gear peripherals)Experience with NinjaOne Autotask or equivalent RMM / PSA platformsUnderstanding of IT asset lifecycle managementCompensation & Benefits
QSEHRA Health Insurance AllowancePaid time off and holidaysSIMPLE IRA plan with company matchOpportunities for professional growth and MSP industry trainingWork Environment
Full-time position based in Fort Myers FL (This is not a remote position)Standard business hours 8am-5pm (MonFri) with occasional flexibility for client needsCompensation : $21.63 - $26.45 per hour
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Required Experience :
IC
Key Skills
Facility,SPC,Parts Inventory,Production Equipment,SolidWorks,Process Control,Equipment Design,Equipment Issues,Maintenance Technicians,Mechanical Equipment,Failure Analysis,Maintenance Activities,Data Analysis,Air Compressors
Employment Type : Full-Time
Experience : years
Vacancy : 1
Hourly Salary Salary : 21 - 26