Assistant General Manager

POSITION SUMMARY :

The Assistant General Manager (AGM) assists the GM with the management of store merchandising and store operations to ensure proper merchandise assortment merchandise presentation inventory control customer service financial efficiency inventory control customer service leadership development associate morale and other duties as assigned.

ESSENTIAL FUNCTIONS :

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Opens and closes the store. Assumes responsibility for the entire store when the General Manager is out of the building.
• Directly supervises the Receiving Customer Service Maintenance and Sales Departments through the Group Sales Managers.
• Ensures the Departments are staffed with service oriented associates; participates in interviewing and selection. Coordinates training prepares / approves performance appraisals recommends merit / promotional increases prepares weekly work schedules coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
• Works closely with Base Camp Support Staff to ensure proper merchandise assortment and inventory levels.
• Communicates and implements all advertising and marketing initiatives of the Company to include tabs flyers signing pricing features imagery visual presentation etc.
• Maintains all planograms set by Merchandising.
• Meets or exceeds all financial plans as set by the Company.
• Controls Company assets and financial efficiency by auditing reports general ledger electronic journals physical inventory and procedures to ensure system integrity; monitors and controls cash management; controls stores operating & loss account.
• Executes and communicates all Operating procedures in the Store.
• Develops and executes all Sales / Payroll plans as directed by the Company. Assists in overseeing and controlling payroll and operating expense.
• Provides financial results / performance to the General Manager through several reports
• Maintains a clean organized and safe environment building facility and all equipment and controls safety in the store.
• Analyzes customer and business analytics to drive customer service and operating metric goals.
• Carries out Supervisory responsibilities and partners with Human Resources in accordance with the Companys policies and applicable laws including interviewing hiring & training planning assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving associate and customer problems.
• Provides a legendary experience for every customer every time by assisting customers in making buying decisions by : identifying and evaluating customers needs making product recommendations based off of this analysis and promoting programs including but not limited to CLUB Membership VOC and In-Store Pick-up.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE / QUALIFICATIONS :

KNOWLEDGE SKILLS AND ABILITY :

TRAVEL REQUIREMENTS :

PHYSICAL REQUIREMENTS :

INDEPENDENT JUDGEMENT :

Full Time Benefits Summary :

Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at

Bass Pro Shops

Required Experience :

Director

Key Skills

Restaurant Experience,Hospitality Experience,Assistant Manager Experience,Management Experience,Accounting,Conflict Management,Computer Literacy,Hotel Management,Leadership Experience,P&L Management,Supervising Experience,Restaurant Management

Employment Type : Full-Time

Experience : years

Vacancy : 1