Accounts Receivable Supervisor

Nice North America LLCCarlsbad, CA, US

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Job Description

Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements.

Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners.

Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission.

Summary : Obtains revenue by processing invoices; resolving missed payments; updating financial records; supervising staff.

Salary range : $72,000 to $90,000, depending on experience.

Location : Carlsbad, CA (fully onsite) Monday-Friday

Primary Responsibilities :

Accomplishes accounts receivable human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
Meets accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.
Meets accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions.
Collects accounts by contacting customers referred by clerks; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment.
Supports financial planning by forecasting cash.
Updates receivables by coordinating and monitoring daily sales order processing and bank remittance transactions.
Maintains financial security by adhering to internal accounting controls.
Maintains accounting ledgers by posting monthly account transactions.
Manage all aspects of the cash application process
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Accomplishes accounting and organization mission by completing related results as needed.
Ensures all department projects, initiatives, and processes are in conformance with organization's established policies and objectives
Implements and maintains department policies and standards
Other Duties as assigned

Qualifications :

Bachelor’s degree in Accounting / Finance or related field

3-5 years of experience in collections / credit and supervisory role

Knowledge Skills and Abilities :

Strong written communication and verbal skills

Knowledge of processing payments through customer portal

Familiarity with NetSuite preferred

Proven ability to multi-task, set project priorities, establish department / discipline goals and objectives for self

Computer literacy required; including (intermediate or advanced skills in) Microsoft applications (i.e. Excel, Word, PPT, etc.)

Strong analytical skills, organizational, and detailed oriented

Advanced written and oral communication skills; detail oriented and strong organizational skills

Strong ability to adapt to changing priorities, and work with a sense of urgency

Strong attention to detail

Positive attitude, self-motivated and eager to succeed

Physical Requirements :

Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.

Required to sit, talk or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl

Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard

Manual dexterity suitable for use of utilizing a computer

Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting

Ability to walk and / or climb 5% of the time comfortably, with or without reasonable accommodation

Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation

Light to moderate lifting

Working Conditions : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be comfortable working in an office environment to include moderate noise levels

The working area is primarily in an open office setting with reasonable lighting and controlled temperatures

As thinkers and creators, we look at the world with an open mind, engaging with the possibilities and broadening our perspective in an inclusive way.

Disclaimer :

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.

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Account Supervisor • Carlsbad, CA, US