Senior Business Analyst, GRC

The role

We’re building a modern, integrated ServiceNow IRM platform to improve how we manage risk and compliance across the enterprise. As a Senior Business Analyst on the GRC Business Systems team, you will play a key role in shaping the way we define, adopt, and optimize risk processes and supporting technology both in the initial architecture and through post-implementation changes and enhancements.

This role sits within the Second Line of Defense (2LOD) and acts as a critical connector between end users, leadership, and our Technology partners to ensure business needs are clearly defined and solutions are delivered with impact.

What you’ll do :

• Serve as the primary liaison between business stakeholders and the Technology team for GRC initiatives on the ServiceNow IRM build and post-implementation governance and oversight
• Gather, document, and validate business requirements for platform capabilities (e.g., Policy Management, RCSA, Issue Management, etc.)
• Translate business requirements into clear, concise user stories, acceptance criteria, process flows, and functional specifications in an Agile environment
• Collaborate with stakeholders to map current and future-state processes on future enhancements
• Support user acceptance testing (UAT), including test case development and feedback coordination
• Help maintain documentation, decision logs, and requirements traceability throughout the project lifecycle and through ongoing maintenance and future change requests
• Partner with Change Management and Communications function to support adoption and training activities and updates to reference resources, both business and technical
• Identify process improvement opportunities and recommend enhancements to drive efficiency and standardization through the initial months of the future state operating model
• Ensure alignment with enterprise risk frameworks and regulatory requirements
• Lead meetings, including scheduling, setting agendas, facilitating discussions, and documenting detailed meeting minutes
• Foster a positive and professional team environment with your great interpersonal skills and approachable personality

What you’ll need :

Nice to have :

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our  Benefits at SoFi   page!

Pay range : $86,400.00 - $162,000.00

Payment frequency : Annual

This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.