About P.B. Bell
At P.B. Bell, our mission is : Making lives and places better by developing, improving, and managing multifamily housing communities . Since , we’ve been proudly creating exceptional living experiences throughout Arizona. Family-owned and based in Scottsdale, we bring creativity, integrity, accountability, and care into every community we touch while making sure we enjoy the ride along the way.
From clothing drives and food donations to neighborhood clean-up efforts, we believe in making our communities stronger and better for everyone. We’re also proud members of the Arizona Multihousing Association. [ .]
Position Overview
Are you a hands-on IT professional looking for variety and impact? As our Technology Support Specialist, you’ll be part of a small, agile team supporting a wide range of systems and platforms. From desktop support and network infrastructure to cabling, media systems, access control, and phones. You’ll be involved in it all. You’ll also coordinate third-party vendors, implement projects, train users, and help shape our tech processes.
Why You'll Love This Role
- Small Team, Big Impact : Your work matters and is highly visible
- Diverse Tech Exposure : Work across multiple platforms and systems
- Mentorship & Growth : Learn from experienced professionals
- Field-Focused Work : Ideal for those who prefer active, on-site tasks
Key Responsibilities
Provide hands-on support for desktops, networks, phones, and media systemsTroubleshoot LAN / WAN / WLAN, VPNs, firewalls, and access control systemsAdminister Microsoft (Azure AD, Exchange, security groups)Coordinate with third-party IT vendors and manage MSP relationshipsCreate and deliver end-user training and documentationPlan and implement technology projects across departments and propertiesTravel daily to various Arizona locations; occasional in-state travel requiredQualifications
Education & Experience
Associate’s degree in Computer Science, Network Infrastructure, or related field3+ years of hands-on IT experience in a field or corporate settingTechnical Skill
Strong Windows IT support experienceMicrosoft administration (Azure AD, Exchange)Familiarity with TCP / IP, SMTP, IMAP, SMB protocolsAdvanced Outlook and Excel knowledgeHardware troubleshooting (computers, servers, tablets, phones, printers, etc.)Strong documentation and problem-solving skillsSoft Skills
Personable and customer-focusedStrong verbal and written communicationAble to pivot quickly and manage multiple tasksComfortable training end users and creating instructional materialsCollaborative and proactive team playerPreferred Experience
Field technician backgroundMeraki, Unifi, DNS filtering / configurationSmartsheet, SharePoint, Teams administrationProperty management IT experienceOn-premise domain controller and file server managementProject management and implementation skillsPhysical Requirements
Ability to bend, kneel, lift, and carry standard IT equipmentValid Arizona driver’s license and reliable daily transportation