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Associate Operations Coordinator

Associate Operations Coordinator

Dahl ConsultingMemphis, TN, US
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Are you looking for a new opportunity? Don’t miss this role!  Dahl Consulting is currently partnering with a leader in the Logistics & Supply Chain industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Associate Operations Coordinator for a contract position! Interested? Get more details below.

  • Contract Duration :  12 months
  • Worksite Location :   Memphis, TN | On-site
  • Compensation : $15.00 per hour

What you’ll do as an Associate Operations Coordinator :

  • Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoice
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests
  • Document events utilizing knowledge gained through SOPs and experience, and follow defined escalation procedures and training
  • Follow through on customer or carrier requests to ensure satisfaction
  • Validate and ensure the accuracy of load data in systems according to CHR and customer standards
  • What you need to become an Associate Operations Coordinator :

  • High school diploma or GED
  • Previous customer service experience
  • Ability to work evenings and / or weekends (select roles only)
  • Basic proficiency in the Microsoft Office Suite of programs is preferred
  • Previous customer service experience in a call center or similar environment preferred
  • Demonstrated communication, prioritization, and time management skills
  • Prior work experience that required attention to detail and accuracy
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    Operation Coordinator • Memphis, TN, US