Are you looking for a new opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the Logistics & Supply Chain industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Associate Operations Coordinator for a contract position! Interested? Get more details below.
- Contract Duration : 12 months
- Worksite Location : Memphis, TN | On-site
- Compensation : $15.00 per hour
What you’ll do as an Associate Operations Coordinator :
Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoiceMonitor task boards and assigned email accounts to respond to customer and carrier requestsDocument events utilizing knowledge gained through SOPs and experience, and follow defined escalation procedures and trainingFollow through on customer or carrier requests to ensure satisfactionValidate and ensure the accuracy of load data in systems according to CHR and customer standardsWhat you need to become an Associate Operations Coordinator :
High school diploma or GEDPrevious customer service experienceAbility to work evenings and / or weekends (select roles only)Basic proficiency in the Microsoft Office Suite of programs is preferredPrevious customer service experience in a call center or similar environment preferredDemonstrated communication, prioritization, and time management skillsPrior work experience that required attention to detail and accuracy