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Account Associate - State Farm Agent Team Member
Account Associate - State Farm Agent Team MemberMichael Fernland - State Farm Agent • Fort Myers, FL, US
Account Associate - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

Michael Fernland - State Farm Agent • Fort Myers, FL, US
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Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION :

Join the Fernland State Farm team — we’re growing and looking for a passionate Account Associate! Help customers with auto, home, condo, renters, life, and disability insurance while building meaningful connections.

Don’t worry if you’re not licensed yet — a 4-40 license or CSR designation is needed to start (usually completed in 7-10 days), and we support your growth with paid training and ongoing development. Holding additional licenses is a bonus!

This full-time 8.30 to 5 PM, in-office role offers base hourly wage + eligible commissions and bonus', and the chance to thrive in a motivated, goal-driven environment. If you’re energetic, competitive, and eager for a career with advancement opportunities, we want to hear from you!

Ready to grow with us? Apply now and take the next step toward an exciting career with Fernland State Farm!

RESPONSIBILITIES :

  • Meet or exceed Insurance Sales and Customer Service expectations.
  • Deliver world-class customer service and maintain agency integrity.
  • Participate in hands-on Fernland State Farm Agency training.
  • Capture opportunity data and execute our follow up process.
  • Engage in meaningful conversations to deepen relationships with customers and prospects.
  • Engage in needs-based and discovery conversations.
  • Schedule appointments for others and yourself.
  • Obtain multi-line commitments from existing policyholders.
  • Generate 5-star customer reviews and 5 Referrals weekly
  • Make 85+ outbound marketing calls daily.
  • Provide 5-8+ households with Auto, Fire, and Financial Service quotes daily.
  • Optional networking and community events may be offered.
  • Make State Farm premium fund deposits and uphold agency security measures.
  • Follow the Agency Handbook.

    • QUALIFICATIONS :

  • Typing speed of 65+ words per minute.
  • Ability to multitask across multiple computer monitors and tabs.
  • Comfortable with face-to-face customer interactions.
  • Someone who considers themselves competitive and enjoys competing with oneself and amongst a team.
  • Someone who wants to grow in salesmanship, customer service, and within a growing company.
  • Someone seeking a success-conscious environment.
  • Someone who adds value to a team by pushing oneself toward goals and possesses a positive mental attitude.
  • Must pass a criminal background check, with no felony related to the insurance and financial services industry in the last 10 years.
  • All license appointments with prior employers MUST be confirmed terminated before starting.
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    Associate State Farm • Fort Myers, FL, US

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