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Patient Services Specialist / PSS

Patient Services Specialist / PSS

BSA Health SystemHarker Heights, TX, US
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Family Practice Patient Services Specialist

Join our team as a day shift, full-time Family Practice Patient Services Specialist (PSS) in Harker Heights, TX.

Thrive in a People-First Environment and Make Healthcare Better

  • We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • We use advanced technology to support our team and enhance patient care.

Get to Know Your Team :

  • Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services, and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services, and more.

    • Responsibilities

  • Responsible for answering calls, managing physician schedules, managing all incoming / outgoing documents from providers / patients and representing the clinic with a positive, professional attitude.
  • Responsible for ensuring a smooth flow throughout the office and work to minimize patient wait times.
  • Serves as the first point of contact for patients, deliveries, and office personnel.

    • Qualifications

    Job Requirements :

  • Previous customer service experience in a retail, business, or office setting

    • Preferred Job Requirements :

  • High School Diploma or equivalent
  • One (1) year of medical office reception experience
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    Patient Service Specialist • Harker Heights, TX, US