Talent.com
Business Operations ManagerRemote
Business Operations ManagerRemoteThalamusGME • Long Beach, CA, US
serp_jobs.error_messages.no_longer_accepting
Business Operations ManagerRemote

Business Operations ManagerRemote

ThalamusGME • Long Beach, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Business Operations Manager

Thalamus is the market leader in graduate medical education recruitment technology, empowering over 8,000 residency and fellowship programs at 800+ health systems and all new physicians throughout the US annually. As we expand beyond GME into broader physician recruitment, our unique datasetspanning the full profiles of residency / fellowship applicants and programspositions us to revolutionize hiring in healthcare through AI / ML and data-driven insights. This furthers our mission to ensure the right doctor ends up at the right hospital to treat the right patients.

At Thalamus, our Business Operations Manager will work directly with our COO and help scale the execution engine across the company. That means you'll be at the center of the company's growth system, covering GTM (Sales, Customer Success, Marketing) and G&A (Finance, Legal, HR).

Your role is to provide clarity, ensure accountability, and eliminate obstacles to execution. This includes :

  • Facilitating quarterly planning sessions, setting OKRs (Objectives and Key Results), and managing leadership meetings.
  • Creating dashboards to track key metrics such as GTM (Go-To-Market) performance, churn rate, Customer Acquisition Cost (CAC), and retention rates.
  • Managing cross-functional projects, including pricing changes, team enablement, and budget reforecasting.

You will...

  • Streamline and enhance business processes (primarily across G&A and GTM functions) to support company goals and scalability.
  • Manage key operational projects (e.g., system implementations, integrations, strategic initiatives, etc.), ensuring on-time delivery, budget adherence, and measurable outcomes.
  • Develop and maintain dashboards for tracking key metrics across departments. Dashboards should be scoped for both executive visibility as well as functional leader data-driven management.
  • Collaborate with legal and compliance teams to ensure adherence to policies (e.g., vendor risk assessments) and regulatory requirements (e.g. GDPR, CCPA, SOC2).
  • Optimize the use of existing tools and recommend new ones to enhance operational workflows, proactively seeking automation, AI-driven solutions, or integration opportunities to reduce manual workloads and support scaling.
  • Facilitate communication and collaboration across teams to achieve operational goals.
  • You should have...

  • Bachelor's Degree in Business, Operations Management, Finance, Economics, and Hard Sciences, or related field (Master's or MBA a plus).
  • 8+ years of experience in operational or project management roles, preferably within a fast-paced or growth-oriented environment.
  • Proven track record streamlining business processes and driving efficiency improvements.
  • Familiarity with process improvement frameworks (Lean, Six Sigma, Kaizen) and change management best practices
  • Ability to handle competing priorities and deliver on time and within budget.
  • Demonstrated data-driven decision-making skills, including creating and interpreting dashboards / KPIs.
  • Experience with analytics or visualization tools (Excel, Power BI, Tableau, etc.) to track operational metrics.
  • Practical knowledge of project management and CRM platforms (e.g., Asana, Trello, Azure DevOps, HubSpot).
  • Comfortable identifying and implementing new tools or integrations that enhance workflow efficiency.
  • Strong communication and interpersonal skills, with a talent for fostering collaboration across teams.
  • Experience leading or influencing without direct authority, especially in cross-functional settings.
  • Basic understanding of regulatory requirements or compliance obligations relevant to the organization.
  • Ability to assess operational risks and develop mitigation strategies.
  • Comfortable with ambiguity in a scaling organizationflexible in responding to changing priorities.
  • Proactive in identifying root causes of operational challenges and proposing creative solutions.
  • Bonus

  • Professional certifications (e.g., PMP, Scrum Master) are beneficial but not mandatory.
  • The salary range for this position is $140,000 - $180,000 and a grant of stock options. Final compensation will be determined based on experience, skills, and geographic location.

    Thalamus is a mission-driven organization centered on the belief that our company should model what we want of the US healthcare system, that the diversity of providers aligns with patient populations. We believe this is best achieved by building a team with a diversity of backgrounds, cultures, and experiences, including "distance traveled." Thalamus is an equal opportunity employer. We do not discriminate based upon race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex and gender (including pregnancy, childbirth, lactation, and related medical conditions), gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), age, sexual orientation, Civil Air Patrol status, military and veteran status, and any other consideration protected by federal, state, or local law. We encourage those who really want to make an impact and who exemplify our core values to apply for our open positions.

    Actual base salary offered will be determined by : experience, skills, and work location. This range is for base salary, our total compensation includes equity and benefits. We welcome you to apply even if your expectations are outside our listed range.

    Thalamus is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures and throughout employment. If you need assistance or any accommodation, please let us know.

    Thalamus does not accept unsolicited resumes from recruiters or employment agencies without a fully executed recruitment agreement in place. In the absence of such agreement, Thalamus reserves the right to pursue and hire any candidates without an obligation to pay fees. Agencies are requested not to contact Thalamus hiring managers or employees regarding recruiting services.

  • This position is based in the United States, and you must be legally authorized to work in the United States.
  • serp_jobs.job_alerts.create_a_job

    Operation • Long Beach, CA, US

    Job_description.internal_linking.related_jobs
    Sales Operations Manager

    Sales Operations Manager

    Capital Group • Los Angeles, CA, United States
    serp_jobs.job_card.full_time
    I can succeed as a Sales Operations Manager at Capital Group.As a Sales Operations Manager in the Advisor Group within North America Client Group (NACG), you will be a business partner to the Strat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Manager

    Operations Manager

    TradeJobsWorkforce • 90011 Los Angeles, CA, US
    serp_jobs.job_card.full_time
    Operations Manager Job Duties : Oversees operational systems, processes, and infrastructure while looking fo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Regional Operations Manager

    Regional Operations Manager

    Call Mom • Los Angeles, CA, US
    serp_jobs.job_card.full_time
    The Regional Operations Manager is responsible for facilitating daily operations of all Los Angeles-based restaurants for Call Mom. They will ensure consistency in operations, quality, and customer ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Web Operations Manager

    Web Operations Manager

    University of California - Los Angeles Health • Los Angeles, CA, United States
    serp_jobs.job_card.full_time
    UCLA Health is seeking to hire a full-time Web Operations Manager to lead a centralized team of web professionals responsible formaintaining and enhancing our enterprise digital presence, including...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager, Operations

    Manager, Operations

    Envoy Air • Los Angeles, CA, US
    serp_jobs.job_card.full_time
    Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Operations Manager

    Operations Manager

    CleanHarbors • Compton, CA, US
    serp_jobs.job_card.full_time
    Clean Harbors in Compton, CA is looking for an Operations Manager to join their safety conscious team! This team member will plan, lead, organize and coordinate all duties associated with daily bra...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Provider Business Operations Director

    Provider Business Operations Director

    Los Angeles Staffing • Los Angeles, CA, US
    serp_jobs.job_card.full_time
    Corporate Technology Strategy Director.At PwC, our people in Corporate Technology Strategy consulting specialize in providing consulting services on optimizing operational efficiency and effectiven...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Regional Operations Manager

    Regional Operations Manager

    MRC Global • Carson, CA, US
    serp_jobs.job_card.full_time
    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Responsible for business activ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Growth Operations Manager

    Growth Operations Manager

    Apple • Culver City, CA, US
    serp_jobs.job_card.full_time
    Culver City, California, United States.The Growth Marketing Operations Team plays a key role in enabling on-device communications and automated messaging for Apple's media products and services.The...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Firm Operations Project Manager

    Firm Operations Project Manager

    Cooley LLP • Santa Monica, CA, United States
    serp_jobs.job_card.full_time
    Firm Operations Project Manager.Cooley is seeking a Project Manager to join the Firm Operations team.Cooley Firm Operations embraces a culture of excellence and transparency, and all members of the...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Product Operations Manager, Ads

    Senior Product Operations Manager, Ads

    Tubi • Los Angeles, California, USA
    serp_jobs.job_card.full_time
    Boldly built for every fandom Tubi is a free streaming service that entertains over 100 million monthly active users.Tubi offers the worlds largest collection of Hollywood movies and TV shows thous...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Operations

    Director of Operations

    Howmet • Carson, CA, United States
    serp_jobs.job_card.full_time
    Watson Center Road, Carson, CA, 90745, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's abilit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Business Operations Lead

    Senior Business Operations Lead

    Boeing • El Segundo, California, USA
    serp_jobs.job_card.full_time +1
    Senior Business Operations Lead.Boeing Defense Space and Security (BDS).Senior Business Operations Lead.Satellite Mission Systems (SMS) Business Development. Strong communication and organizational ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Marketing Operations & Lifecycle Manager

    Marketing Operations & Lifecycle Manager

    InStride • Los Angeles, California, USA
    serp_jobs.job_card.full_time
    At InStride people are our purpose.We believe that investing in people is the most powerful way to drive successfor individuals and organizations alike. As a public benefit corporation we partner wi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Operations Specialist

    Business Operations Specialist

    HOPICS • Los Angeles, California, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    SPECIAL SERVICE FOR GROUPS, INC.Business Operations Specialist .Non-Exempt, Full-Time ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Senior Manager, Content Operations

    Senior Manager, Content Operations

    Capital Group • Los Angeles, CA, United States
    serp_jobs.job_card.full_time
    I can succeed as the Senior Manager, Content Operations at Capital Group.The Senior Manager, Content Operations plays a pivotal leadership role in executing Marketing's content strategy through ope...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Regional Operations Manager Los Angeles

    Regional Operations Manager Los Angeles

    Bird • Los Angeles, California, USA
    serp_jobs.job_card.full_time
    Bird is on a mission to bring environmentally friendly transportation to everyone.Our products services and people share one common goal : to make cities more livable by reducing gas-powered car usa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr. Manager, Business Transformation

    Sr. Manager, Business Transformation

    Howmet • Torrance, CA, United States
    serp_jobs.job_card.full_time
    W Lomita Blvd, Torrance, CA, 90505, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted