Role Overview
As a Network Support Engineer , you will play a key role in supporting our network build initiatives. You’ll assist field engineers with capital projects and provide remote support to tower crews. Your responsibilities will include network optimization, troubleshooting, and maintenance of base station equipment, RF transmitters, and fiber infrastructure.
Key Responsibilities
- Support field engineers and tower crews on capital projects and remote operations
- Test and integrate fiber networks and hardware to bring new products online
- Perform optimization and maintenance of RF and base station equipment
- Ensure compliance with company and industry standards to maintain network performance
- Promote teamwork and a positive work environment
- Share knowledge across teams and collaborate with cross-functional groups
- Participate in functional meetings and contribute to feedback and improvement initiatives
Required Qualifications
Associate’s degree or equivalent work experienceMinimum 3 years of relevant experience in telecommunications or network operationsValid driver’s licenseWillingness to travel up to 25%Flexibility to work a 24 / 7 shift and be on-call as neededAbility to meet physical job requirements (with or without reasonable accommodation)Ability to respond to field assignments within 45 minutes of notificationPreferred Qualifications
Technical degree in Electronics or TelecommunicationsExperience troubleshooting antenna systems using spectrum analyzersKnowledge of PIM / VSWR / MIMO / RET and LTE remote radio headsTraining in telecommunications, two-way radio, paging, or microwave systemsBackground in data communications, operating systems, scripting, or power systemsExperience with base station equipment from Lucent, Motorola, Nokia, Samsung, or EricssonFamiliarity with telecom technologies such as T1, DACS, or OMPExperience testing dark and lit fiber using OTDR and fiberscopeKnowledge of Ciena, Fuji, or Nokia ring topologiesPC hardware and configuration troubleshooting experienceExperience with power systems such as Galaxy, Lorain, or DC distribution