Direct Sales Supervisor (Hybrid - Kansas City)

Direct Sales Supervisor (Hybrid - Kansas City)

We are Farmers! At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business it's our culture!

Workplace : Hybrid ( #LI-Hybrid ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

The Direct Sales Team at Farmers Insurance is a high-performing Sales organization, helping customers protect their most valuable personal property in a contact center environment. We provide a consultative approach to insurance sales by taking the time to understand each customer's insurance needs and present options best suited for them. The Direct Sales channel is a key growth engine for Farmers Insurance; this team is gearing up for expansion, and pursuing operational excellence, innovation, and efficiency to empower the team as we grow.

We're looking for results-driven, enthusiastic Sales Leaders to join our Direct Sales team. In this role, you will lead an assigned team of Sales Representatives to effectively sell personal lines products to direct inbound prospective customers. You'll focus on continuous improvement of customer experience, team performance and company results by leveraging operational resources to analyze and evaluate data and taking action. You'll consistently provide feedback and coaching to employees regarding their performance and regulatory compliance, while building strong morale and engagement among your team. Success in this role will lead to continued growth in your sales leadership career!

What You'll Bring :

• Highly effective sales skills- you pursue goals relentlessly and empower your team to do the same. You have a proven track record of exceeding sales targets.
• A passion for leading, developing, and coaching Sales talent at all career levels- you create a high level of team engagement, understand the professional aspirations of your direct reports, and can effectively have crucial conversations and lead the team through business changes as needed
• High standards of operational expertise- you understand contact center fundamentals and metrics, learn new systems easily, and can stay organized and focused in a dynamic environment
• Strong business acumen and a sense of entrepreneurship- you're proficient in Excel and can interpret reporting dashboards and calculations related to the sales funnel & metrics, and can clearly communicate goals and metrics to your team

Here's What You Will Accomplish As A Member Of Our Team :

Experience Requirements

Position Location / Schedule :

This role is HYBRID. Candidates must reside within commuting distance to Kansas City, Kansas Office Hub or be willing to relocate to this area.

Work Schedule :

Our priority is to our customers, and we work non-traditional hours to match their needs. You must be available to work shifts assigned within the hours below; shifts will include evenings, Saturdays, and some holidays.

Education Requirements

High School Diploma or equivalent required. Bachelor's degree preferred.