Instructional Designer / LMS Administrator

Comfort KeepersIrvine, CA, US

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Job Description

Instructional Designer / LMS Administrator

Location : Irvine, CA (Hybrid, 2–3 in-office days per week)

Department : Learning and Development

Reports to : Director of Learning and Development

Comprehensive benefits package , professional growth opportunities, and a chance to make a meaningful impact every day.

About the Role

Comfort Keepers is seeking a talented Instructional Designer / Learning Management System (LMS) Administrator to join our Learning and Development team. In this role, you’ll design and develop engaging training programs while managing our LMS to ensure seamless learning experiences for employees and franchise partners; including franchise owners, managers, and other administrative team members.

This position blends creativity and technical expertise — giving you the opportunity to shape the way our teams and franchisees learn, grow, and succeed.

Why Comfort Keepers is Special

Working at Comfort Keepers means being part of a team that makes a real difference in people’s lives every day. We are dedicated to enhancing the quality of life for seniors and their families through compassionate care, meaningful connections, and innovative solutions.

Our culture is built on caring, respect, and a shared commitment to service. At the heart of everything we do is our commitment to Elevate the Human Spirit — for our clients, their families, our franchise partners, and our employees.

Employees at Comfort Keepers are empowered to grow professionally, supported by leadership who value creativity, new ideas, and continuous learning. Here, you don’t just build a career — you build purpose by contributing to a mission that matters.

What You’ll Do

Lead the full lifecycle of training design, development, launch, and evaluation.
Partner with stakeholders and subject matter experts (SMEs) to assess needs and identify learning opportunities, and collaborate throughout the entire process of design, development, and evaluation.
Serve as the primary LMS administrator : system configuration, course uploads, content updates, and end-user support.
Apply instructional design models, adult learning principles, and best practices to create scalable learning solutions, including :

E-Learning modules; emphasis on interactive, engaging, and accessible across the franchise network

Instructor-led sessions (in-person and virtual)

Job aids, participant guides, and other support materials

Manage training communications, ensuring timely updates and smooth course launches.

Provide LMS training and support to internal staff and franchisees.

Maintain quality standards through editing, proofreading, and continuous improvement.

Produce compelling multimedia content (videos, podcasts, etc.) to enrich learning experiences.

Perform other duties as assigned.

What We’re Looking For

Proficiency with Articulate 360 (Storyline), Canva, Camtasia, and Animaker .

Bachelor’s degree in Instructional Design, Adult Learning, Educational Technology, or related field preferred

3+ years of experien ce designing and developing eLearning content, with a strong background in corporate environments

Strong communication and presentation skills (written and verbal).

Experience in LMS administration and end-user support.

Ability to manage multiple projects with strong attention to detail.

Proven ability to thrive independently and collaboratively.

Commitment to continuous learning and high-quality work.

Working Environment

Hybrid schedule : 2–3 in-office days per week at our Irvine, CA headquarters.

Physical Demands

Walking, sitting, standing; lifting up to 25 lbs.

Extended computer and phone use.

Occasional driving to training or marketing events.

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Instructional • Irvine, CA, US