Operations & Leadership Trainer- Apparel Customization

Lexington, KY

Develops and conducts training programs for employees in the GALLS Distribution Center, Retail locations, and other departments as needed. Will also develop and train Leadership Topics.

The trainer must be able to travel and work other shifts as needed to accommodate varying schedules, business acquisitions, system changes, or other business events.

WHAT YOU'LL DO

• Confers with management, supervisors, and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives, and technologies that may contribute to training needs.
• Oversee and coach DC Value Added Services (VAS) Trainers to ensure training programs are delivered as intended, reinforcing consistency, quality, and adherence to standards.
• Upskill DC VAS Trainers in facilitation, engagement, and coaching capabilities.
• Coordinates training schedule with the hiring and business demands of client group(s).
• Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, self-directed learning, conferences, meetings, and workshops.
• Selects resources and / or develops teaching aids to deliver training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference materials.
• Conducts training sessions for specific needs such as new hire onboarding, on-the-job training, systems training, refresher training, etc.
• Tests or questions trainees to measure understanding, ability to apply training, and evaluate training effectiveness.
• Provide employee progress reports to appropriate leadership when training is conducted.
• Monitors methods used by employees and make on-the-spot corrections. Assists employees with questions concerning "how to" perform specific tasks related to their departmental position. Identifies trends and modifies training plans and materials as needed.
• Must be able to create, publish and maintain training materials in various mediums.
• Maintains training records and performs other administrative duties as required. Maintains confidentiality with employee paperwork and issues. Communicates any concerns about employee response to training to management or HR as appropriate.
• Other duties assigned to meet business needs.

WHAT YOU BRING

WHAT TO SEND OUR WAY

WHAT WE OFFER

EOE / Disability / Vets