Senior Data Analyst, Performance Management

Description

SALARY

$101,212.74

POSITION SUMMARY

Under direction, leads operating departments in identifying performance reporting requirements, implementing quality improvement efforts, and managing documenting processes for data collection. Manages various highly complex projects to track performance improvement and serves as liaison to achieve efficiencies and process improvements throughout the Authority.

Qualifications

PRIMARY RESPONSIBILITIES

• Performs analysis, prepares reporting, and provides recommendations for Authority departments related to Performance Management.

o Analyzes large and highly complex performance data sets using standard statistical methods and programming languages including data modeling.

o Creates spreadsheets, graphs, and charts to illustrate findings.

o Drafts clear and concise management reports.

o Provides recommendations based on performance analysis.

o Documents departmental processes and workflows to gain general understanding necessary to measure performance levels.

o Develops meaningful performance metrics that result in organizational and service improvements.

o Implements and maintains document data collection and reporting requirements.

o Provides on-going oversight and support to departments to ensure that measures are being used to effectively manage operations and affect improved efficiency.

o Identifies and monitors project deliverables, scope, plan, issues, risks, and milestones.

o Establishes measures to determine success of projects (e.g., costs, scope, time, intended results).

o Ensures all targets and requirements are met.

MANAGEMENT RESPONSIBILITIES

Reporting to this position may include the following jobs :

Job Title

CHALLENGES

EDUCATION / EXPERIENCE REQUIREMENTS

PHYSICAL REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

WORKING CONDITIONS

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

Additional Details Employees and / or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.

Please click link below to review the benefits offered at the CTA.

https : / / www.transitchicago.com / hrbenefits /

Primary Location

: USA-Illinois-Chicago

Job

: Performance Management

Job Posting

: Nov 12, 2025, 12 : 49 : 09 PM

Position Type : Full-time Permanent (FTP)