Front Desk Specialist

Austin Geriatric Specialists is looking for a caring, compassionate, energic person to join an exceptional team!

This growing practice is currently searching for a dependable, out-going individual who enjoys working with the public to fill a key position. The Front Desk Specialist is the face of the company and plays an important role in the quality of service provided to our elderly patients.

The Front Desk Specialist supports providers in all aspects of patient care. S / he is responsible for collection, communication and documentation of accurate patient information. The Front Desk Specialist performs phone triage of patient questions / concerns using protocol to determine level of physician or nurse response required. Additional responsibilities include download and review of incoming test reports, maintaining the pharmacy calls, coordinating requests for prescription refills per protocol, scheduling outpatient procedures, referral appointments, outpatient testing and other diagnostic appointments as directed. The medical clerk processes patient letters, forms and other documentation as need by patients.

This position earns competitive compensation plus a full benefits package including 401(k) with match and 3 weeks of PTO! THIS IS A HYBRID OFFICE / WORK FROM HOME POSITION . There are opportunities for growth , as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support. Our practice has been serving Austin and the surrounding communities for over 25 years.

Patient Care Coordinator Qualifications and Skills

• A caring and compassionate personality
• Great customer and patient service
• Ability to multitask and work under pressure
• Excellent communication skills
• Prior Medical Office Experience is preferred
• Assist with Referrals / Progress Notes / Medical Records / Prior Authorizations
• Assist MDs and NPs
• Create new patient charts and verify insurance

If you feel you are the right candidate for this Patient Care Coordinator position, please click the link to apply today. We look forward to meeting you!

Job Posted by ApplicantPro